Being a receptionist, it is your job or responsibility to greet and welcome visitors and giving them a good first impression of the business. You will direct guests and answer their questions. You also notify other employees of visitor arrival. You will also maintain the security and telecommunications system, keep the workplace secure by following procedures, issuing visitor’s badges, and monitoring the logbook.

It is also your jurisdiction to comply with rules, procedures, as well as regulations on keeping a clean and safe reception area. Documenting and communicating different actions, continuing needs, and irregularities are also your duties. Also, to qualify for a job, it is vital to have a school diploma as much as time spent in higher education. This proves you have a superb command of business English. There are also certification programs that will assist you in verifying your competence and highlighting self-motivation. You must also emphasize customer service experience and any position wherein you utilized interpersonal skills, like sports teams and other group activities. Create your Receptionist Resume by clicking on ''Use this Resume'' button.

How to Write an Effective Receptionist Resume?

To write an effective Receptionist Resume, you need to follow this guide:

Make a Summary Section
In this section, you need to showcase your skills based on the task you are applying for and then highlight your strength. It would be best if you also pointed out work attainments that have a remarkable impact on the business. Ensure to give a hint of your relevant skills needed for the position. 

Include Your Skills 
The hiring manager will check your resume for some keywords, like customer service and communication skills. It is also a big advantage if you have skills in multitasking, initiative, and problem solving skills. Include relevant keywords at the top of the resume. Ensure relevant skills matches the job you are applying for. 

Work Background 
When presenting work experience, you need to concentrate on your strengths and make use of positive language. You need to feature the best accomplishments and make a separate part for any awards or accolades you have received in your work. You need to emphasize your most impactful achievements in life and count them wherever possible.

Include an Education Section
Here, you need to begin with the highest educational qualification and then list other certifications and degrees in reverse-chronological order. Draw attention to specific training courses or technical programs you have attended, which are pertinent to the job you are applying to. 

Summary

Hardworking and experienced Receptionist with several years of experience serving as a supportive and integral employee in high volume client settings. Experienced in creating schedules, making appointments, and providing clients with optimal customer service. Bringing forth the ability to manage front desk settings with poise and grace, in addition to managing a variety of administrative duties. Eager to join a new team of people, and assist them as a dedicated and passionate Receptionist.

Professional Experience

Alfred Young Design
Oct, 2014 Aug, 2019
Receptionist
  • Greeted clients and provided them with information and superior service. 
  • Handled calls, collected personal information, and managed schedules. 
  • Maintained accurate client records and provided lead designers with excellent assistance.
  • Managed the office database, mail, payroll distribution, and the physical setting of the front office.
Little Star Day Spa
May, 2013 Oct, 2014
Receptionist
  • Answered phone calls, greeted clients, and handled all front desk responsibilities. 
  • Decorated the front reception area, contributing to the welcoming and peaceful environment of the spa. 
  • Handled spa orders, mail, and some accounting responsibilities. 
  • Provided clients and prospective clients with information regarding services, spa technology, and products offered. 

Quote

favourite quote

Imagination is more important than knowledge.

~Albert Einstein

Achievements

2019
Time Management
Reduced call processing time by one minute on average through the implementation of a quick and semi-automated call forwarding mechanism. 
2014
Increased profits
Reduced the running costs of reception desk by 40% through the initiation of ingenious cost-effective operational protocols. 

Key Skills

Excellent Communication skills
Multi Tasking Skills
Scheduling Skills
Bookkeeping Skills
Multitasking
Prioritization

Languages

English
(Native)
French
(Fluent)
Spanish
(Basic)

Education

Associate of Communications
Pierce College
Jul 2003 - May 2005
High School Diploma
Maria Regina High School
Aug 1999 - Jun 2003

Certifications

Aerotek
Certified Front Desk Representative
Nov 2014
River Ridge Living Center
Certified Message Handler
Dec 2018

Interests

  • Bungee Jumping
  • Pool
  • Rope Skipping
  • Badminton
  • Indoor Games
  • Bodybuilding

Social Media

In 3 years

Over the next 3 years, I want to explore and develop skills in my field and I want to have gained experience in leading projects for major clients. I will be looking for opportunities to expand my responsibilities within this role to work towards my goal

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