- Used monitoring and lab tools to manage lab resources, including power, environmental, and asset management.
- Worked closely with IT at remote studios to maintain standards and improved integration.
- Worked independently with minimal guidance on day-to-day tasks.
- Worked closely within the IT team to implement and support new technologies.
- Participated as a senior member of the team, working to define standards and managing projects to those standards.
- Provided high quality Level 3 support service focusing on Microsoft and Linux network services, IP routing, switching and firewalls (layer 1 through 7), LAN/WAN architecture, Switch management and Server builds.
- Managed test beds and equipment deployments from start to finish including racking all varieties of hardware, cabling, OS installation, firmware upgrades and LUN presentation.
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