Zoya Khan

Customer Service Executive Bhopal, India

Increase customer loyalty with proactive review and enhancement of internal processes to align with dynamic market conditions and integrate new strategies. Forward-thinking in enhancing training and mentoring programs to keep team agile and responsive to changing needs. Forward-thinking and analytical with industry-leading, multifaceted approach.

Key Skills

Communication skills

Innovative Thinking

Professional Ethics

Quick learner

Professional Experience

Apr 2021

May 2021

Customer Service Executive

Flipkart Internet Private Limited Bhopal, IN

Online shopping platform.

Assessed customer service trends and evaluated complaints to determine areas in need of enhancement.

Education

Mar 2019

Mar 2020

Higher secondary education complet in Ideal higher secondary school, bhopal

Hobbies & Interests

Anchoring
Makeup artist

Languages

English

(Fluent)

Hindi

(Native)

Career Aspiration

I want to be independent and see myself working at a good post in a multinational company.