Mar 2010
Jun 2013
Retail Sales Assistant
F & Z Bedding
Enfield Town, GB
- Quickly cultivated Excellent customer Relationships by providing helpful, friendly and attentive customer service.
- Efficiently processed cash and card payments during busy shopping periods.
- Proactively promoted product Sales & Promotions by communicating deals to customers during consultation.
- Addressed and resolved complex customers complaints in a calm, efficient and friendly manner.
- Proactively researched shop inventory details and specifications to efficiently answer customer queries.
- Performed closing duties such as cleaning windows, mopping floors, sanitizing tills and sweepings.
- Upsold additional products by identifying customers need and requirement through in-depth consultations.
- Received, processed and organized deliveries within tight deadlines.
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