YK
Message

Yash kumar

An Innovative & Resourceful Result oriented professional with an ability to work in deadline -driven environment. Poised & competent with demonstrated ability to easily transcend Cultural differences. Expert Relationship Builder-Recognized for the ability to quickly establish rapport the customers & build a loyal clientele. Powerful but gentle closing abilities

Key Skills

Stock management
Cooking
Microsoft excel, power point, word

Professional Experience

Feb 2020
Present
Customer Service Executive
Tech Mahindra Kolkata, IN
Tech Mahindra is an Indian multinational technology company, providing information technology (IT) and business process outsourcing (BPO) services. Overall great place to work. Tech Mahindra is a very good company to work for and would still be working there if they do not lose the contract with Aetna.
Achieved and consistently exceeded revenue quota through product and service promotion during routine calls
Assessed customer service trends and evaluated complaints to determine areas in need of enhancement and align teams to better meet customer demands

Education

Jul 2015
Feb 2019
Bachelor's of computer application in Nshm knowledge campus
Maulana abul kalam azad university

Achievements

Conquer
* I got client appreciation on my on job training period.
* Been appreciated for best customer handling
*Made project and model on e commerce website
* While working in techmahindra it tought me to prioritize my time, build great habits and stay focused on my goals. I'm proud of this accomplishment and I feel that what I learned is going to give me a big advantage in my career now.

Quote

You Learn More From Failure Than From Success. Don’t Let It Stop You. Failure Builds Character.” –

Hobbies & Interests

  • Cooking
  • Driving
  • Travelling
  • Volunteer
  • Collecting currency

Languages

English
(Fluent)
Hindi
(Native)

Career Aspiration

“I do not have a precise role in mind, but my aim over the next three years is to be at a place where I can make a difference. Career advancement is significant to me, so I look forward to taking on more responsibilities and gain more industry awareness in the process.

Get in touch with Yash