Message

Yamini Suman

With over 3 years of experience as a Field Collection Supervisor, I have developed expertise in basic computer skills such as internet browsing and MS Office. My strong understanding of collection processes and methods, coupled with excellent communication and organizational skills, has enabled me to effectively manage field collection operations. I am adept at leading a team, analyzing data, and resolving customer issues efficiently. My commitment to achieving targets and delivering high-quality results makes me a valuable asset in any collection setting.

Key Skills

Knowledge in computer
MS office

Professional Experience

Sep 2019
Apr 2020
Field Collection Supervisor
HFCL (Hero Fin Corp pvt ltd) Jamshedpur, IN
HFCL Hero Fin Corp Pvt Ltd is a leading financial services company offering a wide range of loan products including personal, business, and housing loans.
  • Managed a team of field collection agents to ensure timely recovery of loan payments
  • Allocated daily tasks to agents and monitored their progress through regular check-ins and reports
  • Utilized basic computer skills to track and update customer information in the company's database
  • Prepared and submitted daily collection reports to upper management using MS Office tools
  • Implemented strategies to improve collection efficiency and achieve monthly targets
Oct 2017
Sep 2019
Field Collection Supervisor
Kalyani associates Jamshedpur, IN
Kalyani Associates is a leading real estate development firm dedicated to creating innovative residential and commercial projects that redefine urban living.
  • Managed a team of field collection agents to ensure timely and accurate collection of payments from clients.
  • Implemented best practices for optimizing collection processes and increasing efficiency.
  • Utilized basic computer skills to track collection activities, update client information, and generate reports using MS Office applications.
  • Analyzed collection data to identify trends and develop strategies for improving collection rates.
  • Collaborated with other departments to address client concerns and resolve collection issues in a timely manner.

Education

Dec 2018
Aug 2019
Debt recovery agent(DRA) in IIBF
IIBF
Feb 2006
Mar 2010
B.com in B.R Ambedkar
B.R Ambedkar University

Certifications

Certificate of Debt Recovery Agent
Indian Institute Of Banking and Finance

Quote

"Fate controls only the weak. The strong mould and providence they want"- The Secret Of Nagas

Amish

Hobbies & Interests

  • Cars
  • Listening Music
  • Traveling
  • Interior design

Languages

Hindi
(Native)
English
(Basic)

Career Aspiration

As a Field Collection Supervisor, I aim to become proficient in MS Office tools to streamline collection processes. In the next 3 years, I aspire to implement data-driven strategies for optimizing collection operations and increasing overall efficiency.

Get in touch with Yamini