YR
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Yadav Rajkumar

Experienced and skillful Inbound Customer Service Agent providing high quality service to callers, working address and meet all needs. Adept at following communication scripts to properly handle various needs in a poised and professional manner. Proven track record of serving as an effective liaison between companies and their potential and current clients. Works to keep and increase customer satisfaction with every phone call.

Key Skills

Active listening
Analytical Skills
Action-oriented

Professional Experience

Feb 2015
Nov 2021
Technical Services Specialist
Cms it service Ahmadabad, IN
Call with an affinity for helping people manage their problems, and naturally interested in co-workers' well-being. I offer my passion and commitment to be my primary contribution as an aspiring [Professional Name] who specializes in [Core Expertise].
Jul 2012
Feb 2015
Call Center Agent
Focus Private ltd. Ahmadabad, IN
Medical equipment services
  • Worked productively to determine the needs of customers and fast track solutions to those needs. 
  • Answered inquiries by effectively researching, locating, and relaying information to customers. 
  • Maintained call center database by collecting and recording information. 
  • Continually worked to enhance call center's reputation by providing quality and timely service. 
  • Attended educational seminars to improve knowledge and skills. 

Education

Mar 2013
Oct 2013
B.com in Vivekanand college
Gujarat University

Hobbies & Interests

  • Astrology
  • Astronomy
  • Bicycle Riding

Languages

English
(Fluent)
GUJARATI
(Fluent)
Hindi
(Native)

Career Aspiration

In three years, I see myself as a successful Call Center Agent, and learn new skill that will benefit the company and help me achieve my career goals. I am eager to experience new challenges and excited to invest three years' time specializing in a career I find extremely interesting and motivating.

Get in touch with Yadav