Message

Wasim Korabu

As a Quality Assurance Analyst with 1 year of experience, I have honed my skills in ensuring the quality and functionality of software products through rigorous testing and analysis. My expertise lies in conducting test cases, identifying defects, and providing detailed reports to improve product quality. I am adept at using various testing tools and methodologies to ensure the smooth and efficient operation of software applications. Additionally, I have a strong attention to detail and a proactive problem-solving mindset, allowing me to effectively collaborate with cross-functional teams to deliver high-quality products to end-users.

Key Skills

Quality assurance
Qualifying leads call audit
Communication Skills

Professional Experience

Jan 2023
Jan 2024
Quality Assurance
AM infoweb Pune, IN
AM Infoweb is a leading provider of comprehensive digital solutions, including web design, development, and marketing services to help businesses grow.
  •  Conducted thorough call audits to ensure quality and compliance with guidelines 
  •  Identified areas of improvement in communication skills among team members and provided coaching and training 
  •  Collaborated with sales and marketing teams to qualify leads and ensure they met the company's criteria 
  •  Implemented new quality assurance processes to enhance overall performance and customer satisfaction 
  •  Assisted in the development of training materials and resources for new hires to improve call quality and communication skills 
Jan 2022
Aug 2022
Quality Assurance
Manalitics B2B Pune, IN
Manalitics B2B offers cutting-edge data analytics solutions for businesses, helping them make informed decisions and drive growth through insights.
  • Conducted thorough quality assurance checks on lead qualification calls to ensure accuracy and consistency in data collection
  • Documented and reported findings from call audits to management, providing detailed insights and recommendations for improvement
  • Utilized strong communication skills to collaborate with sales and marketing teams in order to address quality issues and implement best practices
  • Managed and maintained a database of lead qualification results, tracking progress and identifying areas for further training or development
  • Played a key role in identifying trends and patterns in lead qualification data, contributing to the overall success of the sales team and company goals
Jan 2021
Aug 2021
Quality Supervisor
Amphenol Pune, IN
Amphenol is a leading manufacturer of interconnect solutions for diverse markets such as automotive, aerospace, industrial, and telecommunications.
  • Managed a team of quality inspectors to ensure products met company standards
  • Developed and implemented quality control processes to improve product efficiency
  • Analyzed data and reports to identify areas for improvement and implement corrective actions
  • Collaborated with production teams to address quality issues and find solutions
  • Participated in audits and inspections to maintain compliance with industry regulations

Education

Feb 2017
Nov 2020
Diploma in Malik sandal polytechnic
Rani channamma University

Quote

NO ONE CAN HARM U EXPECT YOURSELF

Abdul Kalam Azad

Hobbies & Interests

  • Playing Cricket

Languages

Hindi
(Native)
Kannada
(Native)
Marathi
(Fluent)
English
(Fluent)

Career Aspiration

In the next 3 years, I aim to become a highly skilled Quality Assurance Analyst, specializing in call audit and lead qualification. I aspire to improve communication skills and contribute to creating a seamless customer experience.

Get in touch with Wasim