To establish myself as an invaluable asset by being proactive, innovative and adopting a dynamic mindset to keep in peace with competitive environment and to carve a career in a well established company/organization that provides me an opportunity in advancement and stimulating challenges for highly motivated, intelligent and creative people.

Key Skills

People Management
Inventory Management
Visual Merchandising
Team Development
Store Operations

Professional Experience

Jul 2017
Present
Boutique Manager
Armani Exchange Hyderabad, IN
  • Managing store level operations, including staff hiring, training, evaluation and work schedules. 
  • Established sale goals, managed budgets and devised sale forecasts. 
  • Interviewed, hired, trained, mentored, coached and evaluated performance of store team members. 
  • Coordinate inventory control, receiving; merchandising (plan-o-grams) and store maintenance. 
  • Manage all aspects of merchandising, window displays, and stocking. 
  • Ensured excellence in customer service and resolved all problems at the store level. 
  • Creating and analyzing reports - DSR’s, WSR’s, Stock Movement, Stock. 
  • Responsible for overseeing entire store operations. 

May 2015
May 2017
Retail Store Manager
Aeropostale Riyadh, SA
  •  Managed two stores in Riyadh. 
  • Utilize customer service & commercial decision making skills to develop successful business 
  • Manage and assume overall responsibility for the success of the brand for the region whilst directly reporting to the GM. 
  • Work with the Marketing team to build an effective strategy to promote the brand in the region. 
  • Ensure availability of merchandise and services by coordinating inventories 
  •  
Dec 2014
Apr 2015
Store Manager
Clarks Hyderabad, IN
  • Handled a store of 1500sft 
  • Responsible for overseeing the Entire Store Operations. 
  • Maintaining Daily SOP. 
  • Responsible for store Staff Recruiting, training, Coaching, orienting and motivating employees. 
  • Managed merchandise levels and store appearance Visual Display Arrangement. 
  • Created and maintained team relationships. 
  • Directed all activities required to achieve store sales, targets, goals. 
  • Proper process of inward & outward of stock 
  • Following up with the transportation department and company. 
  • Responsible for Security and Cleanliness of the store 
  • Ensure efficient handling of customers and maintaining high service standards. 
  • Maintaining the ambience of the store as per the company standards. 

Jan 2009
Sep 2014
Assistant Store Manager
Tommy Hilfiger Hyderabad, IN
  • Training of staff in relation to sales. 
  • Maintaining reliable customer service maintaining customer data. 
  • Developing a positive working relationship with the customers. 
  • Maintaining Daily inventories- Inventory Input & Output Report
  • Formulation of reports- Sales & Cash. 
  • Achieving the target to insure the progress of organization. 
  • To discover ways to bring customers to the store, and ways to convert these into sales. - To administrate the lower management people there. 
  • To keep the view on employee attendance report
  • Monitored Merchandise planning and visual display arrangements
  • Worked closely with auditors on the monthly audits
  • Conduct competitor analysis by keeping abreast of market trends to achieve sales

Nov 2004
Jan 2007
Event Supervisor
Pantaloons India Ltd Hyderabad, IN
Hyderabad Central
  • Lead all events in accordance to quality assurance guidelines
  • Manage success execution of all events
  • Perform pre-event execution of all events
  • Monitor over all even flow and make adjustments as and when needed
  • Perform post event activities such as data entry and reporting
  • Assign and direct staff  to their duties
  • Manage and resolve customer complaints 

Education

Jul 2008
Aug 2011
B.Com Computers in Acharya Nagarjuna University
Acharya Nagarjuna University

Hobbies & Interests

  • Listening Music
  • Traveling

Languages

English
(Fluent)
Arabic
(Basic)
Urdu
(Native)
Telugu
(Basic)

Get in touch with Waheed