Enthusiastic Business analyst eager to contribute to team success through hard work, attention to detail and excellent organization skills. Motivated to learn to grow and excel.

Key Skills

Microsoft Word
Communication skills.
Marketing Communications

Professional Experience

Nov 2019
Dec 2020
Sales Business Analyst
IDFC FIRST BANK Delhi, IN
Always enlisted customer-service approaches.
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote
safe working environment.
 Developed team communication and information for meetings.

May 2019
Sep 2019
Customer Relationship Officer
Ujjivan Small Financial Bank Nangloi, IN
Used consultative techniques to understand customer needs and make strategic refferals.
Made customers aware of current and new programs and services.
Managed customer relations on ongoing basis to maximize customer retention.

Education

Sep 2012
Jul 2015
BCA in
Punjab Technical University
May 2011
May 2012
10+2 in NIOS
May 2009
May 2010
Metric in Shri Rama Bharti Public School

Quote

“The man who moves a mountain begins by carrying away small stones.”

Confucius

Hobbies & Interests

  • Running
  • Yoga

Languages

English
(Fluent)
HINDI
(Fluent)

Get in touch with Vivek