Jan 2018
Present
Desktop Support Engineer
IBM
Jamnagar, IN
Identify scope of problem and provide technical support.
Explain technical information in clear terms to non technical person.
Install new software and hardware.
Remove malware,ransomeware and other threat from laptop and computer
Maintain and moniter network and software.
Maintain inventroy of desktop and other equipments.
Explain technical information in clear terms to non technical person.
Install new software and hardware.
Remove malware,ransomeware and other threat from laptop and computer
Maintain and moniter network and software.
Maintain inventroy of desktop and other equipments.
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