Aug 2018
Present
Customer Service Representative
GN Multiservices
New Delhi, IN
Working in Delhi jal board headoffice under GN Multiservices as an customer care executive need to handle billing calls and raise the suitable complaints.
- Greeted customers with enthusiasm and a delightful and helpful attitude.
- Responded to consumers complaints in a professional and effective way.
- Use to raise complaints of the consumers.
- Need explain the billing to the consumer's
Jan 2017
Jan 2018
Solution engineer
Quatrro global service Pvt. Ltd.
New Delhi, IN
Company situated in gurgaon worked as an desktop support engineer used to take calls of US customers to troubleshoot there systems and also used to chat with them.
- Handled customer calls and responded to queries.
- Worked to address all customer concerns in a timely and effective manner.
- Handled large volume of calls on a day to day basis with a sense of calm and good work ethic.
- Worked to understand the needs of each customer.
Education
Mar 2015
Oct 2020
B. Com in Delhi University
Certifications
Computer diploma
Jetking dwarka
Hobbies & Interests
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Clubbing
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Cricket
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Music
Languages
English
(Basic)
Career Aspiration
In 3 years, I see myself learning new skills that will benefit the company and help me achieve my career goals. I am eager to experience new challenges and excited to invest five years' time specializing in a career I find extremely interesting and motivating.
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