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Vikram Kumar Singh

Associated with Reliance Jio Infocomm Ltd as Assistant Manager experience in managing business development entailing sales and client relationship management.Dynamic sales career reflecting pioneering experience and record breaking performance in Telecom Industry in B2B, D2C & in Retail Field.Driving business through Key Accounts and establishing customer relationship to increase revenue.Visiting Market to strengthen market execution and trade relationship.Resolving service bottleneck & hindrances for efficient business operation.Looking for a job with more responsibilities & challenges, so that I can learn more and and grow with the company.

Key Skills

Team management
Channel Sales
B2B Marketing
Enterprise Sales
Retail Store Operations
Retail Sales
Customer service
Churn Management

Professional Experience

Jul 2021
Assistant Manager
Reliance Jio Infocomm Ltd Delhi, IN
Responsibilities
  • Pitch enterprise products and services to prospective customers
  • Achieve revenue, order booking and acquisition targets.
  • Obtain permission for network rollout and sales.
  • Responsible for self & FOS productivity and  ROI
  • Ensure self and team compliance to company policies and processes
  • Create sales funnel and new account penetration
  • Assisting Channel Partners in Large deal Closures by accompanying them for Customer calls
  • Visiting Market to strengthen market execution
Feb 2019
Aug 2021
Account Manager
Bharti Airtel Ltd Delhi, IN
Responsibilities
  • Pitch enterprise products and services to prospective customers
  • Achieve revenue, order booking and acquisition targets
  • Create sales funnel and new account penetration
  • Up sell & Cross Selling multi product line  to existing customers
  • Churn Management
  • Single Point of Contact for all line of Business for service.
  • Visiting Market to strengthen market execution & generate sales.
Aug 2016
Jun 2018
Customer Relationship Executive
Vodafone Mobile Services Ltd Dhanbad, IN
Responsibility
  • Managing Store Operations, Audit & compliance.
  • Cash, Inventory & stock Management.
  • Ensure quality of Customer Service
  • Revenue Generation through up sell & cross sell to walkin customer.
  • Activation of Prepaid, Postpaid & COCP numbers.
  • Visiting Market to strengthen market execution

Dec 2013
Sep 2016
Customer Relationship Officer
Bharti Airtel Ltd Dhanbad, IN
Responsibility
  • Managing Store Operations, Audit & compliance.
  • Cash, Inventory & stock Management.
  • Ensure quality of Customer Service
  • Revenue Generation through up sell & cross sell to walkin customer.
  • Activation of Prepaid, Postpaid & COCP numbers.
  • Visiting Market to strengthen market execution

Education

May 2015
Jul 2017
MBA in Dr CV Raman University
Dr CV Raman University
Mar 2010
Mar 2013
Graduation in Sindri College
Vinoba Bhave University
Mar 2008
Mar 2013
Intermediate in DAV Model CFRI
CBSE Board
Mar 2000
Mar 2008
High school in Indian School of Learning
CBSE Board

Certifications

2013
Certified Professional Computer Accounting (CPCA)
National Institute of Finance & Accounts

Achievements

2015
Best CRO
Awarded for best CRO in Bihar & Jharkhand for highest Postpaid activation .
2017
Vodafone Tale
Awarded for best CRE for  exemplary customer service given to International Roaming Customer.

Quote

Die With Memories, Not Dreams

Hobbies & Interests

  • Cricket
  • Music

Languages

English
(Fluent)
Hindi
(Native)
Maithili
(Native)
Bhojpuri
(Native)
Magahi
(Native)
Bengali
(Basic)

Career Aspiration

With all of the skills that I currently have in marketing and public relations, I would like to stay with a company for a long time, to learn everything I can & grow with the company And this job opportunity will help me to gain the relevant experience I'll need to see my career aspirations through

Get in touch with Vikram Kumar