Message

Vikas Singh

Result-oriented and dynamic professional with 3+ year of rich exposure in managing the entire number of Sales & Operations of the Business/ Retail sales, including Service Management, Customer Relationship Building & Business Development with keen eye on Compliance and Controls with a good command on excel. 

Key Skills

Microsoft Excel
Operations Management
Customer Success
Office 365
Account Management
Tableau Visualization -Integration

Professional Experience

Apr 2022
Present
Sales & Operations Associate
Punch - Market Pulse Mumbai, IN
 
  • Performing various operations task , maintain data in excel sheet by different methods , generating reports with pivot table and other operation task.
  • Building relationships with new customers for renew subscriptions and new business and provide them support services at certain period of time .
  • Carrying out daily trade operations which cover all stages of order processing.  Supports in the distribution of products to clients.
  • Supporting by basic troubleshooting steps over the application as well as verification support at various ends.
 
Jan 2021
Feb 2022
Junior Assistant Manager
Testbook .com Lucknow, IN
 
  • Managed sales, operations and customer service . Conducted sales meetings, increased sales and successfully designed new marketing development strategies.
  • Developed and enforced a standardized sales process spanning multiple business units, encouraging seamless and efficient order handling.
  • Forecast future sales and opportunity for future growth of the company and finding the new ways to target those opportunity so business can be increased. 
  • Work closely with sales management to inspect sales process quality and prioritize opportunities for improvement.
 
Aug 2017
Sep 2018
Management Trainee
INDUSIND BANK LTD Lucknow, IN
 
  • Provide efficient service in meeting banking needs (CASA Account, Fixed Deposits, Insurance) of business clients and marinating their data in Group Wise so that ease of business can be done in branch .
  • Verifying reports pertaining to financial transactions, conducted back-end checks for quality and accuracy etc.
  • Establish credibility in creating relationships with business clients as well as involved in all branch operations task as well .
 

Education

Jul 2015
Apr 2017
PGDM in
Jaipuria Institute of Management
Aug 2011
Jun 2015
B tech in IMSEC Ghaziabad
APJ ABDUL KALAM UNIVERSITY ( U.P)
Apr 2007
Mar 2010
Class X - XII in K.V.NO-2 Armapur
CBSE board

Certifications

2023
Advance Excel
Iraedu.Tech
2023
Business Analysis Basics
SkillUP
2023
Conditional Formatting in Excel
Great Learning

Hobbies & Interests

  • Cooking
  • Playing outdoor games

Languages

English
(Fluent)
Hindi
(Native)

Get in touch with Vikas