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VIKAS GAUR

Meticulous and efficient Operations manager with 3+ years of experience.In previous positions, increased employee retention by 20% . Cut recruitment lead time by 30%. Also, improved employee effectiveness by up to 20% and boosted participation in training by 15%.

Key Skills

Marketing Operations Management
Operations Management
Recruiting
Human Resource Management
Managing A Client Engagement

Professional Experience

Feb 2020
Present
Operations Manager
HireTale.com Jaipur, IN
HireTale.com is a core IT recruitment firm.
Achieves staffing objectives by recruiting and evaluating job candidates; advising managers; and managing relocations and intern program.
Establishes recruiting requirements by studying organization plans and objectives and meeting with managers to discuss needs.
Apr 2015
Apr 2017
Ground Crew
Air India Pvt Ltd Jaipur, IN
Air India airlines is a travel company who makes customer journey smooth & relax.
 
Commercial Role:- 

Inside the airport terminal- 

Checking passengers in for flights 

Re routing or re booking passengers whose flights have been delayed or canceled 

Assisting disabled passenger or those travelling with young children 

Assisting passengers with all enquiries including lost  or delayed baggage 

Assisting staff in carrying out security  checks as and when the situation arises 

Delivering high levels of customer service to  passengers  and those  travelling  through the airport 

Outside the airport terminal
 
Handling all the loading and uploading  of passengers bags from the aircraft 

Helping direct passengers on to end off the airport 

Directing landed aircraft to the taxi spot 

Education

May 2011
May 2014
B.Com in St.Wilfred College
University of Rajasthan

Quote

"I think it's very important to have a feedback loop, where you're constantly thinking about what you've done and how you could be doing it better."

Elon Musk

Hobbies & Interests

  • Cricket
  • Social media
  • Travelling
  • Fitness
  • Social activities

Languages

Hindi
(Native)
English
(Fluent)

Get in touch with VIKAS