7.0 Years experience in customer support ,Pre-dispatch inspection, product revalidation, in process quality etc.

Key Skills

Problem-solving.
CMM machine
Industry-specific technical knowledge.

Professional Experience

Dec 2015
Present
Quality Supervisor
M/s Motherson automotive tech. & Engineering Tapukara, IN
Motherson Automotive Technologies & Engineering (MATE) is the polymer division of Motherson Sumi Systems Ltd (MSSL) and was established in 1997. The company is one of the largest suppliers of molded parts, assemblies & module supplier to the Indian automotive industry. MATE manufactures a wide range of plastic components and fully equipped facilities to support customers in the automotive and the non-automotive segments. MATE specializes in large size injection Molding, blow molding, and IMD (in mold decoration), hot stamping process & Assembly process of Air vents & Door handles which are supported by post molding operations.
Job Profile: Lab In-Charge
• Inspection of molded, assembled or painted parts for defects and deviations from specifications.
• Preparation of PPAP (Dimensions report, Gap & Flush, PCS, MISP, Appearance inspection report & Functional test report & other required documents) and submits to customer as per their requirements.
• Responsible for Operating of CMM Machine (Hexagon absolute ARM 8520-7 Series) and Inspection for Existing & New Products & Validation of checking fixtures with probing or scanning.
• Prepare Revalidation reports as per MISP & drawing standard and done monthly Revalidation audit as per Plan and submit revalidation report to customer on Monthly basis.
• Prepare in house Quality documents like Live OPS, QFS, Quality alert note, WI, ICM for PDI, Lux level monitoring at all stations.
• Discuss inspection results with those responsible for products and recommend necessary corrective actions.
• Responsible for Fixture Validation & Maintenance as per Plan.
• Instruments training provide to all new Inspectors.
• Responsible for in house testing like MFI, ASH CONTENT, Salt Spray Test & Endurance Test (Door Handle & AC Vents).
• Adherence of quality procedures and their implementation
• Measure and record the dimension of components/parts using different measuring instruments like Coordinate measuring machine, Profile projector, Vernier caliper, Height gauge etc.
• Implement quality improvement tools like kaizen, 5s, POKA-YOKE, 7qc etc. at shop floor.
• Responsible for the Layout inspection (yearly) of each product as per drawings needs.
• Interact with customers and attend to their needs.
• Analyze the findings for discrepancy. Tool or mold rectification in case of NG Dimensions observed during inspection.

Job Profile: Customer Support (MSIL)
• Customer quality support For MSIL: Visit customer end, analyze and resolve quality issues, Responsible for timely closer of Customer complaint & warranty complaint with customer.
• To maintain the customer complaints & effectiveness of counter measure with 5W1H, 8D, Why - Why analysis.
• Proactive identified the areas of quality failure & taking appropriate corrective/preventive measures for resolving customer complaints and implementing system for monitoring of process monitoring and action plan.
• Ensuring the promotion of awareness of customer requirements throughout the organization.
• Attend customer audit, visit & IATF 16949:2016 audit.
• Conducting System, Process and Product audit as per IATF 16949:2016 guideline.
• Ensuring implementation of all aspects of Product Quality Assurance and Customer specific requirements.
• Implement final and Firewall inspection setup, Poka-Yoke Identification, Implementation, Process Validation & Continuous Improvements in Assembly Line for better Product Quality.
• Training provided to Operator / team members & other concern people about quality tools & Customer specific requirements.

Jan 2014
Nov 2015
DET
Kumi Supreme India Pvt. Limited Khushkhera, IN
Founded in 1942, Supreme is an acknowledged leader of India’s plastic industry. Handling volumes of Over 3, 20,000 tons of polymers annually effectively make the country’s largest plastics processors. Supreme industries Limited are India’s leading plastic processing company with seven business division. The company has forayed into different types of plastic processing in Injection Molding, Blow molding etc.
DET (In Process and Final Inspection)
• To ensure that updated /modified process documents are used in Process like WI, SMC, and OPS etc. as per customer requirement.
• Implement quality improvement tools like kaizen, 5s, POKA-YOKE, etc. at shop floor.
• Rejection analysis & reduction of rejection rate by using various problem-solving tools like 7QC, why –why analysis etc.
• Responsible for the in-process quality of products at different stations.
• Finalizing the material as Ok, Rework or scrap at PDI, Process.
• First and last piece inspection report.
• Refresh training provide to new operators and associates.
• Improving team member’s skill level & promote multi-skilling by cross validation & negative validation checks & leading team from front towards achieving organizational goals & targets while ensuring high morale levels among team members.

Education

Jul 2009
Jul 2012
Diploma(Mechanical engineering) in Janta polytechnic
HSBTE,Panchkula
Jul 2007
Jul 2008
Metric in Adarsh Vidya Mandir, Mandawa, Jhunjhunu (RAJ.)
RBSE,Ajmer

Certifications

2018
IATF 16949 internal auditor
Formal D

Achievements

2017
Kaizen
Drive kaizen promotion team as a leader & secured 1st position in Kaizen event at company level.
2016
Quality circle
Won Gold award in CCQC Delhi chapter held at Munjal University, Dharuhera.

Quote

“Be passionate about solving the problem, not proving your solution.”

Nathan Furr.

Hobbies & Interests

  • Motorbikes
  • Listening to Music

Languages

English
(Basic)
Hindi
(Fluent)

Career Aspiration

In 3 years, I hope to advance within this role and continue to learn and grow in this industry. My 3-year career goals are to make a positive impact in this organization and to hold a senior engineer position in the quality assurance department.

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