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Vidhu Sharma

Detail-orientated adept at making critical decisions, managing deadlines and conducting team reviews. With expertise in analysis and quantitative problem-solving skills, dedicated to company growth and improvements.

Key Skills

Meeting planning and leadership
Decision Making
Adaptability
Crew leadership

Professional Experience

Apr 2020
Feb 2021
Escalation Specialist NA
Amazon Noida, IN
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Provided primary customer support to internal and external customers in fast-paced environment.

Dec 2018
May 2020
Supervisor UK
EBay Noida, IN
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
 
Jul 2017
Sep 2018
Sr. Customer Care Executive
I energizer (Make My Trip) (Backend) Noida, IN
 Conferred with customers about concerns with products or services to resolve problems and drive sales. 

Education

Feb 2014
Jun 2018
Bachelor in Commerce in Khalsa College U
Delhi University

Hobbies & Interests

  • Meditation
  • Listening Music
  • Playing Cricket

Languages

English
(Native)
Hindi
(Native)

Get in touch with Vidhu