Operations Manager seeking roles in Operations Management,Data Analysis,Bid Management,Continuous Improvement,Process Operations,Business Excellence, Process Improvement

Key Skills

Microsoft Office
Leading Teams
Establishing Rapport With Clients
Managing Difficult People

Professional Experience

Apr 2010
Present
Assistant Manager
EXL SERVICES Noida, IN
Leading a team of 30 members including Associates, Senior Associates and SMEs. Driving team towards adherence to the CTQs, Service Delivery, SLA's& timely transfer of knowledge from the client end to operations,Managing day to day critical operations deliverables.

Education

Dec 2004
Dec 2005
12th in SKM inter college
Allahabad university
Dec 2002
Dec 2003
10th in SKM inter college
Allahabad university

Quote

Intelligence is the ability to adapt to change.

Stephen Hawking

Languages

English
(Fluent)

Career Aspiration

Leading a team of 30 members including Associates, Senior Associates and SMEs. Driving team towards adherence to the CTQs, Service Delivery, SLA's& timely transfer of knowledge from the client end to operations,Managing day to day critical operations

Get in touch with Varun