VR
Message

Varsha Rangaraj

An ambitious and result-oriented professional with a goal constructs my career as a respected team member of a professional organization contributing to its progress by using knowledge, work experience, etc. and to make use of my interpersonal skills to achieve the goals of a company that focuses on customer satisfaction and customer experience.

Key Skills

Root Cause Analysis
Reporting Abilities
Learning Abilities
Good at Excel
Quality Outputs

Professional Experience

Apr 2017
Present
Process Specialist
Games24x7 Bangalore Urban, IN
Games24x7 operates RummyCircle and My11 Circle platforms to provide awesome game-playing experiences to the players.
  • Here at “Games24x7”, I have completed 3years 10months with an affinity assisting customers on their issues they have faced while accessing games or using the application which could be either technical issues or product-related issues. 
  • Have worked for both Inbound and Outbound projects.
  • Worked on testimonials.
  • Been a part of Games24x7 IVR.
  • Handling Social Media complaints for 2+ years.

May 2016
Apr 2017
Process Associate
Hindustan Global Solutions Bangalore Urban, IN
HGS provides a full suite of business process management (BPM) services from traditional voice contact center services and delivers transformational impact to clients-Airtel.
  • Worked for Airtel inbound process at “ Hindustan Global Solutions “ retaining customers by pitching in better plans for the customer to use.
  • I had always been one of the top employees in reaching the daily targets.

Education

May 2013
May 2015
MTECH in BM Sreenivasaiah College of Engineering
Visvesvaraya Technological University ( VTU )
May 2009
Apr 2013
BTECH in New Horizon College of Engineering
Visvesvaraya Technological University ( VTU )

Certifications

2013
SDLC Manager for Onboard Software Project
Dr. Manjunatha
2015
Security of medical intermediate dataset
B. V. Ravishankar

Achievements

2012
GATE
Appeared in GATE 2013 and secured 5837 rankings all over India. 

Hobbies & Interests

  • Dancing
  • Photography
  • Travelling
  • Fashion Design
  • Fitness

Languages

English
(Fluent)
Telugu
(Fluent)
Kannada
(Fluent)
Tamil
(Fluent)
Hindi
(Basic)

Get in touch with Varsha