- Build a full-scale sales operation from the ground up; duties including create bookings for Social and Corporate Events, Managing the complete financial activities involved.
- Supervised events from start to finish.
- Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
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