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Unnati Agrawal

Highly motivated sales professional with 3+ years of experience in providing expertise in strategic lead generation, sales presentation, effective leasing, enterprise sales strategy, creative marketing, and category supervision across diverse sectors. Quota-surpassing sales personnel with a consistent record of converting sales prospects into loyal, satisfied clients and building a network of referrals to increase sales.

Key Skills

Quality assurance & Compliance
Influential negotiation skills
Business Communication
Customer Relationship Management
Opera PMS
SNC - Sales and Catering tool
MS Office
Siebel for Loyalty program

Professional Experience

May 2019
Present
BANQUET SALES EXECUTIVE
ITC Windsor Bangalore Urban, IN
●       Collaborated with corporate companies, event management companies, direct B2C & B2B  customers, and production companies. 
●       Covid's situation increased the YTD hotel sales by 05 Million in 2020-21 by organizing more than 60 Corporate events & Weddings.
●       Generated 30 Million YTD revenue in 2019-20 by conducting more than 150 events.
●       Increased the YTD productivity by 25% for the hotel’s MICE & Wedding events revenue
●       Analyzed market segments to identify new business opportunities to expand the existing customer base.
●       Recognized as an employee of the month for adding 15 Million revenue within 6 months of joining.
●       Handled international corporate & Social clients for conferences and weddings.
Connecting with Loyalty club members through Oracle Siebel for generating sales funnel. 
May 2018
May 2019
Sales Executive
ITC WelcomHeritage New Delhi, IN
 
●       Handled global sales for 35 Best Heritage Palaces, Resorts and Havelis turned into hotels across India. 
●       Rooms sales and Catering sales from Travel Agents and Corporates. 
●       Expanded hotel customer base by scheduling Cold calls & meetings with 20+ potential clients on a daily basis. 
●       Provided customer assistance in selecting the right hotel by asking open-ended questions to determine each customer’s need while explaining hotel USPs & Location benefits for recreation and suggesting upgrades & other benefits. 
●       Certified participation in Fortune sales and marketing conclave 2018 under the guidance of Mr. Sameer MC (MD) and Mr. Dhananjay Salinkar (Head Sales and Marketing). 
Apr 2016
Jun 2016
MENTORSHIPS & TRAINING
The Leela Ambience Gurgaon, IN
 
●       Mentored in the following departments:  
-          Room Sales -  Combined calls to clients with sales executives & Cold calls to new prospective companies. 
-          Public relations -  Worked with a team of three along with PR manager on the opening of restaurant Diya. 
-          Food & Beverage Sales - Receiving incoming calls for events & room booking at hotel landline. 
Nov 2014
Apr 2015
Industrial Training
ITC Kakatiya Hyderabad, IN
 
●       Worked in the following core departments: 
-          Front Office: Reservation processing, taking Check-ins and Checkouts. 
-          Food production: Assisted in Breakfast Operations and orders for the Coffee shop. Maintaining pantry and Kitchen inventory management on a daily basis. 
-          Food & Beverage: Table allocation & Order management via the Point-of-Sales system. 
-          Housekeeping - Coordinating with Front Office and sharing Room status report, Discrepancy report and Room status change reports. 
●       Organized various events conducted at ITC Kakatiya (Christmas carnival and New year celebrations, Food festival, Valentine’s Day, Mother’s Day) with the FnB team. 

Education

Jun 2016
Jul 2018
M.Sc., Hotel Administrations in IHM PUSA
IGNOU
Jun 2013
Jul 2016
B.Sc., Hotel & Hospitality Administration in IHM Hyderabad
IGNOU

Certifications

Rotaractor of Rotaract Club
Rotaract Club of IHM

Achievements

Flower Arrangement
 Won 3rd prize in intercollege flower arrangement competition. 
Thangam E. Philip prize
Awarded the South India Hotels & Restaurants Associations Thangam E. Philip prize for securing highest marks in B.Sc. 2nd year. 
Rolling Trophy
Received a Rolling Trophy by Talera Group of Hotels for excellence in Front Office & Accommodation operations in B.Sc. 2nd year.  

Languages

English
(Native)
Hindi
(Native)

Career Aspiration

Building a career in the field of sales and marketing.

Get in touch with Unnati