Message

Tushar Deshmukh

Offering 08 years of rich experience in Banking industry entailing expertise in Risk Control Unit, Investigation. Currently managing Investigation department as a  Assistant Manager. Seeking with total commitment of a challenging position in Executive cadre of a professionally managed organization in order to achieve excellence in my field of interest and leadership opportunity while utilizing my expertise, innovative abilities and interpersonal skill on long term-basis. 

Key Skills

Risk Analysis
Fraud Prevention
Risk Identification
KYC Compliant

Professional Experience

Jul 2021
Present
Assistant manager
IDFC First Bank Thane, IN
  •    Take care of transactional fraud investigations across Pan India through conducting investigations ( including video-based) on suspicious transactions, and required to take critical business decisions. Reads and evaluates the case details flagged by arbitration layer. Follow and determine strategy for cognitive interview (video-based) by referring and following guidelines for investigation procedure; taking into account the cases and interviewee (Sales Officer/Customer) characteristics.

  •    Conducts the cognitive interview (video-based) to document customer story and surface any inconsistencies from data Probe and validate contradictions in the statements to complete the collection of evidence Paraphrases and summarizes the interview with justification for his decision.

  •    Gives a preliminary stance on the conclusion, Passes case to RCU manager, in specific negative circumstances, for the guidance, for final determination of conclusion. Documentation of the investigation for record and reference.

  •   Hunter Check of the sampled applicants to throw more light on their previous track records and to dig more information through Peer Bank.

  •    Co-ordinate with Associated dealers and other business departments and support units on investigations and to implement the anti-fraud or corrective measures.

Dec 2017
Jul 2021
Risk Officer
Yes Bank Ltd Thane, IN
MeHin Tech Edge sol. Pvt Ltd Duration: 2nd Dec 2017 to 20th Aug 2018. TeamSpace Financial Services Pvt. Ltd Duration: 21st Aug 2018 to 26th July 2021.
  •     Agency Management across Mumbai Division for Yes Bank Ltd. Follow up for the Reports with the agencies as per the Product's TAT. Scrutiny of the agency reports according to the triggers highlighted by the samplers. Submit the reports to Credit team after necessary due diligence. Maintain Trackers of Sampled cases for monthly billing activity. Training to Agency Backends to on New Market alerts reporting etc. Fraud Ratio monitoring of the Retail Banking cases. 

  •    Samplers monitoring of Retail Banking Products across Mumbai. Case to Case Guidance to the samplers to prevent the fraud. Educate samplers on New Market Fraud Alerts , Training to Samplers twice in a month on new credit policies, Newly market triggers. Updation of samplers monthly performance. 

  •    Desktop Search, Political connections check, online criminal background verification, KYC Document Check, Income details (Pay Slip, ITR, Financials) check of suspicious cases to prevent disbursement of fraudulent applications. 

  •    Monthly MIS preparation across MMR (Mumbai Metropolitan Region) & ROMG (Rest of Maharashatra and Goa) region. Combine the Retail Banking, Business Banking and Rural Retail Banking MIS of the regions, conduct due diligence and publish the MIS to central team. 

Aug 2015
Nov 2017
Senior Executive
TATA Business Support Services Thane, IN
  •     Risk Profile Verification of Indian applicants based at Dubai Based Banks such as Noor Bank, Abudhabi Commercial Bank, Mashreq Bank, United Arab Bank, Ras-Al-Khaimah Bank, Abudhabi Islamic Bank, Gulf International Bank. Need to conduct Residence Verification on Indian address to avoid frauds. 

  •    Field executive coordination across Pan India for the reports within the prescribed TAT. Conduct due diligence on the reports provided by the executives and Submit the reports to respective Bank authorities. 

  •    Conduct additional RCU checks like Indian Customers profile Verification, Political connections check, online criminal background verification, Income details check to avoid Fraud Loan applications disbursement. 

  •    Assist Collection Team in Skip Tracing activity for Defaulted Indian customers. Contact customer's relatives residing in India to more information about the customer. Check on various social networking sites (Facebook, Naukri.com, Linkind ) to know any other contacts, address of the customers. 

  •    Keep Records of TAT analysis and MIS of the Sampled cases for the monthly Payouts to the executives. Publishing the MIS to Alltel Process Managers for Monthly Billing. 

Nov 2013
Jul 2015
Back Office Executive
Zion Management Group Thane, IN
  • Co-ordination with field executives across Mumbai Division for the Retail Banking products of Axis bank. Collecting and drafting the reports according to the triggers highlighted by the samplers and Axis Bank RCU managers. Conduct due diligence like Customer profile cross verification, political connections, online criminal background verification and submit the report to Axis Bank RCU team within the prescribed TAT. 

  • Conducting Ceding of Axis Bank's Sales Executives to dig out any wrong practice, non compliance of RCU rules and regulations, submit the complete Ceding report to RCU managers. Conducting Surprise visit at the Axis Bank 's RCU Locations across Mumbai Division to conduct smooth flow of RCU policies. 

  • Publishing weekly highlights related to New as well as current Market Fraud Trend, current fraud practices, Fraud Alerts to the RCU team.

  • Preparations of MIS for Billing purpose also to find out Agency Monthly Performance (Fraud Ratios, Screening-Samoling Ratio, CNV-Risk Refer Ratios). 




Education

Jun 2008
Apr 2011
Bachelor in Commerce - Banking and Insurance in Pragati College of Arts and commerce, Dombivali.
Mumbai University

Certifications

2006
MS CIT
Maharashatra State Board

Hobbies & Interests

  • Traveling
  • Playing Cricket

Languages

English
(Native)
Hindi
(Native)
Marathi
(Native)

Get in touch with Tushar