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Tonmoy Goswami

Confident Business Development Manager successful at increasing monthly revenue, marketing strategies and product development. Skilled at understanding customer and employee requests and meeting their needs. Seeking to bring further success by strengthening staff training, streamline internal systems and facilitate sales techniques.

Key Skills

Managerial aptitude
Marketing
Team Building
Time Management
Multilingual

Professional Experience

Aug 2018
Present
Merchant Acquisition Manager
HDFC Bank Kolkata, IN
 
Key accountabilities and decision ownership: 
Sales: 
  • Handling a team of Business Development Managers for acquisition of current accounts, merchant business and Asset products in Kolkata and ROB markets.
  • The profile inculcates the proficiency of adapting newer ways to handle Customer Acquisition
  • Possessing complete knowledge of the customer base in terms of profile, demographic & psychographics & assets within the Bank & outside
Revenue: 
  • More focus on the EMI Transactions through merchant's for revenue
  • Focus on acquiring non electronics segments merchants 
  • More focus on the Thought " One Family One Bank" 
Customer Service: 
  • Providing Professional Customer service to achieve a high percentage of customer satisfaction & retention.
People: 
  • Regular training and fun-activities for the employees 
  • Keep employee-retention and motivation levels high 

Aug 2012
Jul 2018
Channel Sales Manager
Vodafone Kolkata, IN
 
Key accountabilities and decision ownership: 
 
Sales: 
  • Manage and drive the market share in order to attain market leadership in territory allocated within the stores, VMS, AD-VMS
  • Drive growth, in terms of Post-Paid, Pre-paid and Data market share, whilst complying with agreed budget, timescales and agreed policy guidelines as also with all regulatory norms.
  • Focus on Channel Productivity and feasibilities. Extraction and New roll out 
Operational : 
  • Responsible for FLX growth in Channel business for the territory allocated
  • Increase the unique acquisition count through acquisition in new accounts, as well as a deeper penetration in existing accounts within the allocated accounts

Development : 
  • Channel Development & motivation
  • Training and coaching of team
  • HSW Compliance

Education

Mar 2009
Jun 2011
Masters In Business Administration in Sikkim Manipal University
Sikkim Manipal University
May 2003
May 2005
Master of Information n Technology in AAIDU
AAIDU

Achievements

2017
Circle Combat
 
Circle Combat winner, tour to Bali Sep 2017 
2016
Strike Force
 
Wins Strike Force, tour to Moscow & St. Petersburg on Sep 2016 

Hobbies & Interests

  • Gardening
  • Travelling
  • Cooking New Dishes
  • Surfing On Internet

Languages

English
(Native)
Hindi
(Native)
Bengali
(Basic)

Get in touch with Tonmoy