Tathagata Chatterjee Online Resume

Mar 2018

Present

Contract Specialist

BT Group Kolkata, IN

•Preparing, dispatching and providing supporting documents for invoices to customers.

•Ensuring set KPI targets & SLA's are achieved by the team and self.

•Resolving and assisting the team on queries.

•Preparing Month End Closures, Debt management, Margin management and Variance Report, along with query log and issue log.

•Resolving mismatches and booking missing invoices.

•Preparing and reviewing the reconciliation of reports.

•Preparation of Management Fee Invoices, client statement reports on monthly basis.

•Requesting the remittance details from Credit Control team and Handling complaints and queries received from Clients.

•Worked on monthly forecasting, and budgeting.

•Training new joiners

Sep 2017

Mar 2018

Area Sales Coordinator & Business Consultant

Amuktika Kolkata, IN

•Was responsible for managing the entire sales division of South Kolkata & South 24 Pgs.

•Customer Relationship Manager – Query management, generating sales.

•Database Management – Customer database, Dealer database.

•Dealer Management – Managing vendors, query management.

•Marketing Management – Online sales promotion strategies.

•Stock reconciliation.

Jul 2017

Oct 2017

Certified Internet Consultant (CIC)

Justdial Kolkata, IN

•Was responsible for ‘Sales & Marketing’ for the Justdial Products.

•Generate leads of prospect customers and converting them into business clients.

•Database Management – maintaining customer database.

•Creating free listing accounts for new business after proper validation checks.

•Face-to-face meeting with business entities & customer daily and generate more business prospects.

Tathagata Chatterjee