TJ

TARSILLA JOHN

Worked as a Reservation and Ticketing Officer in a reputed GSA for Maldivian Airline Handled passenger ticketing using web based Altea Amadeus tool and accounts related work. Internship & Project work at Air India Ltd City Office as a part of semester in MBA program.

Key Skills

Operating Systems
Knowledge about ticketing tools
Account Management
Identifying Customer Requirements

Professional Experience

Mar 2018
Feb 2020
Reservation and Ticketing Officer
Spencers Travel Services Ltd (MALDIVIAN AIRLINE) Chennai, IN
    • Communicated with customers and Ticket Agents to advise of changes with travel conveyance and to confirm reservation.
    • Answered inquiries made by travel agencies or transportation firms
    • Operational knowledge of Altea Amadeus.
    • Handled passengers with medical cases such as stretcher and oxygen on board and making arrangement for the booking. 
    • Prepare Sales report on daily basis for tickets issued.
    • Cash handling experience.
    • Sound practical knowledge of the basic computer applications like MS Word, Excel, Power Point and Outlook.

Education

May 2013
Apr 2016
Bachelor of science (Mathematics) in Stella Maris College
University of Madras
Jul 2016
Apr 2018
Master in business administration in Anna university
Anna university

Languages

English
(Fluent)
French
(Basic)

Get in touch with TARSILLA