Tapas Shee

I have worked in customer service associates in Retail Store.I have had a lot of experience in customer satisfaction along with point of sale system.I enjoy working with the customers.

Key Skills

Team Management
Leadership Assessment & Development
Communications To Executive Leadership
Positive Attitude

Professional Experience

Dec 2018
Present
Customer Service Assistant
Reliance Trends Medinipur, IN
  • Assisted customers.stock repnalishment.
  • Monthly basis trained retail in basic techniques.
  • Supervised in-store display and create appealing and eye catching display that lead the customers through the entire store.
Jun 2017
Dec 2018
PL(TL) Staff
Reliance Trends Medinipur, IN
 After provision period promoted as PL(TL) staff in 2017.
  • Training and mentoring of the team and the team members in terms of their job performance, behaviours and competencies.
  • Line management of the other members of the IT support team.
  • Initiate and execute mid- and long-term improvement projects.
  • Manage elements of our internal infrastructure to support software deployments including being part of the out of hours support rota.
 
Jun 2016
Jun 2017
Customer Service Assistant
Reliance Trends Medinipur, IN
  1. Managing customer service operations for rending & achieving quality service.
  2. Responsible for resolving customer complaint with in the deadlines.
  3. Providing value added customers service by attending customer quarries & issues.

Education

Jan 2006
Mar 2008
Secondary in Midnapore town School
W.B.B.S.E
Feb 2008
May 2010
Higher Secondary in Midnapore town School
W.B.C.H.S.E

Certifications

One year Diploma & Tally(E.R.P-9)
Youth Computer Center

Quote

"Style is knowing who you are, what you want to say, and not giving a damn."

Gore Vidal

Hobbies & Interests

  • Playing Cricket
  • Bike Riding

Languages

Bengali
(Native)
Hindi
(Native)
English
(Native)

Get in touch with Tapas