Tameem Ansari Online Resume

Oct 2021

Present

Senior Support Cansultant

BCD Travel India Pvt Ltd Bangalore Urban, IN

Maintained a positive, empathetic, and professional attitude toward customers, ensuring a high level of service.
Completed travel bookings through various GDS platforms, including Amadeus and Sabre.
Communicated effectively with customers, airlines, and business partners via chat, email, and phone.
Resolved traveler complaints and continuously learned about new products to improve customer service.
Processed multiple bookings to enhance productivity and provided feedback on the efficiency of the customer service process.

Dec 2016

Aug 2021

Customer Service Executive

InterGlobe Aviation (IndiGo Airlines) Bangalore Urban, IN

Assisted passengers during check-in and boarding, ensuring a smooth and efficient process for timely departures.
Handled baggage tagging, checking, and resolution of issues related to lost or damaged luggage.
Provided excellent customer service, addressing passenger queries, assisting with special needs, and resolving concerns.
Ensured compliance with security protocols and coordinated with security personnel to maintain a safe environment.
Managed boarding gate operations and provided support during emergencies, such as flight delays or cancellations.

Feb 2014

Nov 2016

Corporate Consultant

Maruti Suzuki Pratham Motors Pvt Ltd Bangalore Urban, IN

Greeted and welcomed customers to the showroom, providing a professional and warm introduction.
Understood customer needs and provided detailed information on automobile models, pricing, and financing options.
Negotiated and closed sales effectively, meeting or exceeding monthly and annual sales targets.
Developed and maintained strong relationships with customers, resulting in repeat business and referrals.
Ensured vehicles were prepared for demonstrations and delivery, maintaining high standards of cleanliness and condition.

Tameem Ansari