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Taha Damda

A dynamic focused sales professional with 16 years of experience in marketing, business development, consulting, customer service and end to end sales in American, European and APAC region. In recent 10+ years i have mainly engaged in technology sales (SaaS), developing new business strategies, account management and posses record of exceeding targets in every role. I am result oriented person committed to gain relevant technical competencies and enjoy to analyze market trends to deliver best consistently. I take pride to have instituted a small-time company, self funded, leading all departments which did not gain momentum driving me to pursue my sales career with higher sense of augmentation.

Key Skills

B2B Sales
Account Management
Business Development
Consultative Selling
Marketing
Direct & Channel sales
Sales Negotiations
Sales Strategy
Consulting

Professional Experience

Oct 2019
Present
Principle Inside Sales Rep
Progress Software Corporation Bengaluru, IN
Progress (NASDAQ: PRGS) provides the best products to develop, deploy and manage high-impact business applications.
  • End to end sales and management, responsible for new sales, onboarding and account management.
  • Accountable for pipeline, revenue, enablement, consulting, territory planning, business development and CRM hygiene.
  • Create and deliver accurate forecast. 
  • Provide timely and insightful input back to engineering, product management, and marketing.
  • Managed 2 pilot projects from sales front. 
  • Quota carrying for new logo, renewals & expansion and professional services.
  • Transitioned to selling different products 1. Kinvey - Serverless cloud platform delivering a low code studio, data integrations and complete app backend for developers creating new mobile, web and chat applications. 2. Fiddler - Web debugging proxy for MacOS, Windows, and Linux which logs, inspects, and alter HTTP(s) network requests and server responses. 3. Chef - Solution for DevOps &  DevSecOps with a common approach for automating application delivery, infrastructure configuration and compliance auditing. 

Dec 2014
Oct 2019
Inside Sales Manager
Kaseya Software Pvt Ltd Bengaluru, IN
Kaseya Offers IT management solutions to SMB and MSP market with global presence
  •  Responsible for complete sales cycle. 
  • Selling subscription-based IT infrastructure management software to mid-market enterprise and managed services market to grow the customer base- new logo's.
  • Working on inbound leads, performing qualification, discovery, product presentations to drive closures. 
  • Handling training and implementation requirements drafting SOW to resource alignment managing onboarding journey for customer success. 
  • Account management to retain and expand. 
  • Vertical based focus selling with application of Sandler sales method. 
  • Competitive analysis. 
  • Scheduling training and implementation for successful onboarding. 
  • Maintain sales force hygiene of pipeline to support accurate forecasting. 
  • Achieve quarterly quota of revenue and transactions following set KPI’s. 
Jul 2013
Nov 2014
Co-Founder and Head of sales & marketing
Adstract Spaces Bengaluru, IN
Adstract spaces was a group venture and it offered a unique premium platform to advertise using advanced technology different from mainstream media.
  •  Managing project design, market analysis, technology comparison, procurement, client engagement, partnership negotiations,  process formulation, business development, sales & service. 
  •  Liaise with agencies and marketing executives of various brands in different verticals selling media space. 
Apr 2011
Jun 2013
Senior Business Development Consultant
Oracle Corporation Bengaluru, IN
Oracle is a world class technology company providing database software and technology, cloud engineered systems, and enterprise software.
  •  Working closely with the account managers & field reps to drive end to end sales in the enterprise level Fortune 500 companies across the US by prospecting, gathering account intelligence, conducting presentations and assisting with deal progression. 
  • Client interaction to understand their business pain, IT initiatives, decision making process, decision makers, timeline, budget and proposing appropriate solutions from Oracle. 
  • Inviting customers to marketing events and creating workshops to support specific campaigns. 
  • Acting as a bridge to escalate priority cases across support teams. 
  • Managing licenses and purchase history of an account for up sell and Cross sell ensuring account maximization from repeat business. 
  • Drive and increase number of opportunities, pipeline and revenue quarter over quarter. 
May 2008
Mar 2011
Customer care and renewal expert
SonicWall Bengaluru, IN
SonicWall provides award - winning networking security solutions such as firewalls and cybersecurity software that defend SMBs, enterprises and government from advanced cyber attacks.
  • Handling customer queries regarding their account, subscriptions and managing registration of products. 
  • Arranging support for customer with technical issues, managing queues and device replacements. 
  • Renewals and quoting of new services and products. 
Aug 2006
Apr 2008
Advanced Resolution Expert
Dell Inc Bengaluru, IN
Dell back then was a computer technology company that develops, sells, repairs and support computers and related products and services.
  •  This role involved handling of incoming calls and answering customer queries and ensuring timely resolution with respect to order information and logistics, replacements, compensation and credits. 
  • Driving customer to procure relevant online software and handling technical queries, escalations to ensure customer satisfaction.
Aug 2005
Aug 2006
Telesales Representative
24/7 Customer Bengaluru, IN
24/7 company in 2005 served multiple organizations undertaking outsourced projects handling sales and service.
  • Cold calling Chase Manhattan bank (USA) customers to sell payment protector plan on existing credit cards. 
  • Handling queues and making synopsis of the quality of sales. 

Education

May 2011
Nov 2013
MBA in National Institute of Management Excellence
Punjab technical University
Apr 2002
May 2005
Bachelor of Science in Mahajanas first grade college
University of Mysore

Certifications

2012
Sandler sales methodology
Sandler Training
2013
Executive Focused Selling
Executive Conversation

Achievements

Promotions
  •  Consistently achieving quota and highest revenue in multiple quarters at Kaseya was awarded in form of international trips and promotion- 172% quota achievement was the best stint.
  •  Promoted as the senior business development consultant at Oracle for achieving highest revenue in 2 consecutive quarters and awarded as the best BDC for Q3&Q4 FY 12- $1.2M against pipeline of $4.3M.
  •  Promoted as senior customer care expert from A5 to B1 level at Dell and awarded as Best customer service rep for the year 2007 for delivering best quality in highest amount of cases. 

Hobbies & Interests

  • Reading
  • Traveling
  • Fitness

Languages

English
(Fluent)
Hindi
(Fluent)
Kannada
(Fluent)
Urdu
(Fluent)

Career Aspiration

I seek to be best ever version of myself mentoring and leading individuals acheive goals which aligns with organization and scale new heights. Continue to be part of technology companies which simplify lives, empower businesses and boost productivity.

Get in touch with Taha