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Tabassum Shaikh

Personable air hostess with years of experience in the sky, providing patrons with the most pleasant experience possible. Excelled at going above and beyond what was expected to give passengers a more memorable experience, and also carrying a very good experience in corporate sector.

Key Skills

Self Motivation
Good communication skills
Customer service focused
Talking effectively and empathizing accurately
Building relationships of trust, respect and productive interactions
Time Management

Professional Experience

Feb 2022
Nov 2022
Placement consultant
Ims Ahmedabad, IN
It’s RPO company who’s dealing with UK and USA clients
  • Doing 360 degree work in hiring locum doctors in UK.
  • Sourcing the locum doctors from database management, LinkedIn, jobsite, reeds etc.
  • Finding the shifts for them in particular hospitals according to doctors preference or nearby their locations
  • Compliance the doctor and complete his file in order to book him for the locum shifts
  • Book the doctors after that sort out their time sheets in order to get payment done on time.

Feb 2021
Dec 2021
Back Office assistant
Ekaani and noritake Ahmadabad, IN
  • Its a luxury brand store selling home decor products for very famous brands like Versace, Noritake, Ekaani, Elunique etc.
  • Assisting the customers in store.
  • Advertising the products offers via WhatsApp and LinkedIn.
  • Solving the customers queries from Instagram regarding products via call and messages.
  • Maintained inventory for back-office supplies, computers and work-stations.
  • Received purchase orders and processed invoices for payment.
  • Ordered office supplies and maintained supplier contacts in database.
  • Managed invoices from vendors to assist accounting department in reducing annual expenses.



Aug 2019
Feb 2021
Sales representative
Valorah Ahmedabad, IN
Hospitality and Tourism
  • Its hospitality and tourism company who sales membership for five years to ten years related resorts and hotels.
  • Giving sales presentations to a range of prospective family members.
  • Explaining them regarding the membership and its benefits and convince them to purchase at the time.

Dec 2017
Aug 2019
Flight Attendant
Go airline Mumbai, IN
  • Answered passenger questions and provided solutions to issues arising during flights.
  • Verified aircraft and passenger compliance with policies, regulations and safety guidance.
  • Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
  • Ensured safety and comfort of customers onboard aircraft.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Relayed updates and information to passengers after confirming key details with pilot.
  • Offered personalized assistance to children, elderly and passengers with special needs.


Education

Feb 2015
May 2017
Bachelor of Business Administration in Bjvm
Sardar Patel University

Quote

Good things takes time

Hobbies & Interests

  • Shopping
  • Poetry
  • Traveling
  • Shuttle

Languages

English
(Fluent)
Hindi
(Native)
Gujarati
(Fluent)
Urdu
(Basic)
Arabic
(Basic)

Get in touch with Tabassum