Hi this is Sweta, I have completed my B.com from Avviare education hub (Singhaniya University). Currently working as a Account Executive . My areas of expertise are:Attention to detailRelationship BuildingAccount Management Customer Retention Cross-Sell/Up-Sell

Key Skills

MS-Excel
Power Point Presentation
MS-Suite
Problem-solving
Customer Buy Cycle Analysis
Customer Experience Management
Customer Retention Strategy
Sales communications

Professional Experience

Nov 2021
Present
Account Executive
SRK Tele Energy India Private Limited Faridabad, IN
  • Client meeting on daily basis to understand their requirements.
  • Handling Escalation and Client Retention.
  • Cross-Sell and Up-Sell of product to existing customer.
  • Data Management of any Purchase or Expenses.
  • Making and developing Sales invoice.
  • As a part of delivery team I create all all kinds of DC or E-Way Bill. 
Jan 2021
Nov 2021
Auditor
NCA & Associate Firm Delhi, IN
  • Auditing and Report analysis of Client Account.
  • Error finding and providing corrective measures to Client.
  • Concurrent Audit for Our Client Uni-charm India Private Limited.
  • Quarterly auditing and Reporting for our clients.
Sep 2018
Apr 2019
Sales intern
Ienergizer Private Limited Noida, IN
  • As a part of Sales we use to arrange Test drive for Hyundai cars and converting potential clients as a client.
  • Cold Calling
  • Lead Generation

Education

Jul 2017
May 2020
Bachelor's in Commerce in Avviare education hub (Singhaniya University)
Singhaniya University
Jun 2015
Apr 2017
Intermediate in D.S.R Modern School
CBSE
Apr 2014
Mar 2015
High School in D.S.R Modern School
CBSE

Certifications

Self defense certificate
Delhi Police
Hosted college fest for two consecutive years
Singhaniya University

Achievements

Live Project as part of Marketing Management
  • To Understand about the market of Amul milk.
  • To Understand the customer satisfaction and their expectation toward Amul milk.
  • To Understand steps taken by Amul milk to increase their customers.
  • To study the competition between Amul Milk and Mother Dairy 
    i.e. what steps Amul have taken to compete with Mother Dairy (specially in Delhi NCR) 

Quote

Dreams is not what you see in sleep, Dream is something that does not let you sleep.

Dr. A.P.J. Abdul Kalam

Hobbies & Interests

  • Badminton
  • Cooking
  • Dancing
  • Reading
  • Travelling
  • Chess

Languages

English
(Native)
Hindi
(Native)

Career Aspiration

Want to grow in a field of Customer Success or Post sales Profile where I can Lead and Guide a Team for the benefit of any Respected Organization.

Get in touch with Sweta