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SWETA KUMARI

ICICI BANK (Customer Service Executive)Increase customer loyalty with proactive review and enhancement of internal processes to align with dynamic market conditions and integrate new strategies. Forward-thinking in enhancing training and mentoring programs to keep team agile and responsive to changing needs. Forward-thinking and analytical with industry-leading, multifaceted approach.

Key Skills

Tally ERP
Microsoft Office
MS Outlook

Professional Experience

Feb 2021
Apr 2022
CUSTOMER SERVICE EXECUTIVE
ICICI BANK Chennai, IN
Assessed customer service trends and evaluated complaints to determine areas in need of enhancement and align teams to better meet customer demands

Education

May 2015
Aug 2018
Bachelor Of Commerce in Vinobha Bhave University
Vinobha Bhave University

Hobbies & Interests

  • Golf
  • Singing
  • Drawing

Languages

English
(Fluent)
Hindi
(Native)

Career Aspiration

I want to achieve an maximum position within the short period of time with my hardwork.

Get in touch with SWETA