Message

Swati Bhandari

 Enhance team performance and maximize customer satisfaction by strategically managing calls and queries Confer with international sales team to provide information about Customer Orders Open , sort and route incoming Mail answer correspondence and prepare outgoing Mail Friendly enthusiastic Customer service rep with over 5 years of specialisation on various types of this field , represent establishment with friendly , professional and sometimes even comical demeanor

Key Skills

CLIENT MANAGEMENT
Creativity
Communication skills.
Soft Skills Trainer
Persuasion skills
Product Knowledge

Professional Experience

Jan 2020
Present
Customer Service Manager
Wal-Mart Delhi, US
Walmart is an American multinational Retail corporation corporation that operates the chain of hyper markets
  • Handled U.S clients queries through calls and emails 
  • Ability to Communicate queries  related to online orders 
  • Effective listening on every issue related to Online orders 
  • Ability to generate sales on Online platform with clear communication about products 
Oct 2019
Feb 2022
Customer Service Manager
Hayward holdings Delhi, US
Hayward’s is an industry leading global designer , manufacturer and marketer of a broad portfolio of pool equipment and associated automation systems

 
Answered average of [Number] calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information

Education

Jun 2015
Dec 2017
B.com., in Delhi University
SOL

Quote

There are no Beautiful Surfaces without a terrible depth

― Friedrich Nietzsche

Hobbies & Interests

  • Dancing
  • Music
  • Reading

Languages

English
(Fluent)

Career Aspiration

I've always loved sales and thrived on the excitement of landing new clients and competing with my peers. Your position is attractive since it would provide the opportunity for me to enhance relationships with current major clients while also pursuing new customers.

Get in touch with Swati