Seeking opportunity in a progressive organization which could fetch melearning in a competitive environment and continuously upgrade my skills toalign them with the organization’s goals and objectives and make me lookforward to each day

Key Skills

CLIENT MANAGEMENT
Training
Leadership
Soft Skills Trainer

Professional Experience

Sep 2019
Feb 2021
Customer Relationship Management Manager
GOOD EARTH PVT LTD Delhi, IN
● Ability to generate new sales.
● Ability to work in a fast-paced environment.
● Physically fit and able to remain standing for long periods of time.
● Quick learner; can learn about a character and give the perfect look
very quickly and efficiently.
Dec 2017
Dec 2019
Assistant Store Manager
RELIANCE BRANDS LIMITED Delhi, IN
 
  • Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.
  • Coordinating, monitoring and reporting on daily operations.
  • Recruiting, training and supervising employees.
  • Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
  • Monitoring and maintaining suitable store inventory levels.
  • Assisting with the development of new sales and recruitment strategies.
  • Ensuring the store environment complies with health and safety regulations.
  • Maintaining a clean, organized and aesthetically pleasing store front.
  • Resolving customer complaints and concerns in a timely manner.
 
Apr 2016
Dec 2017
Salon Manager
Lakme Unilever pvt ltd Delhi, IN
 Managing client appointments.
 Keep up with the demand of clients.
 Managing store personnel.
 Welcoming and greeting customers who come to the store.
 Setting targets for the staff and beauty consultants.
 Selling beauty products and treatments.
 Managing, motivating and training a team of Stylists& Makeup artist.
 Driving turnover and profits.
 Resolving guest complaints or issues.
 Managing and forecasting retail stock levels.
 Organising promotion and marketing campaigns.
 Ensuring high standards of hygiene, cleanliness within the salon
 Identifying staff training requirements.
 Analysing weekly and monthly sales figures.

Education

May 2015
Dec 2017
B.com in Delhi University
SOL

Quote

There are no Beautiful Surfaces without a terrible depth

― Friedrich Nietzsche

Hobbies & Interests

  • Dancing
  • Music
  • Reading

Languages

ENGLISH
(Fluent)

Career Aspiration

I've always loved sales and thrived on the excitement of landing new clients and competing with my peers. Your position is attractive since it would provide the opportunity for me to enhance relationships with current major clients while also pursuing new customers.

Get in touch with Swati