Swapnil Umak Online Resume

Jun 2019

Present

Head - Partner Relation

ONB Technologies Pvt. Ltd. (21North) Nagpur, IN

21North Europ Assistance, the only global vehicle ownership lifecycle assistance platform, continues to reimagine the auto after-market industry.

Business tie-ups with Authorized 4-wheeler Service center (SVC) in city.
Providing smooth & efficient Pickup & Drop off facilities to SVC & their customers.
Study market competition, set sales/revenue targets for clients and work diligently to meet them.
Tech driven approach using digital medium to reach maximum numbers of clients & expand market universe.
Handling P&L growth of the city business.
Maximize market/sales potential and develop strong relationships at various levels with Network Partners, ensuring delivery of services and profitable outcomes.
Act as an Ambassador to the company, presenting commercial proposal to Network Partners and close profitable business. Deliver high-quality results in a timely manner and multitasking.
Deliver high-quality results in a timely manner and multitasking.

Sep 2018

Jun 2019

Territory Sales Manager

Rivigo Services Pvt. Ltd. Nagpur, IN

Rivigo Services Pvt. Ltd. is an Indian supply chain and logistics company that provide surface logistics services all across the country.

On board New Suppliers, Brokers, & Fleet owners, provide training to them and transacting them on Rivigo platform.
On board New Demand, SME client, RFP & Booking agent, provide training to them & getting their business fulfilled on Rivigo platform.
To manage time and workflow and create effective client meeting plans.
Closely monitoring of work in progress, customer complaints and accounts transaction.
Maintaining CRM, Revenue generation, TTV & Business fulfillments.
Achieve monthly, quarterly & yearly business plan by Effective planning & Rigorous working on field.
Ensure High Class Service delivery to identified key accounts

Jan 2015

Oct 2018

Senior Business Development Executive

ANI Technologies Pvt. Ltd. (OLA Cabs) Amravati, IN

Ola is an online transportation network company. It operates as an online cab aggregator that provides a mobile application for booking a cab.

Managing business operations for one of the leading CAB services in India. Processes include end-to-end Customer Service & Customer Satisfaction.
Collaboration with Food-Panda and launching it efficiently in 3 cities (Nagpur, Amravati & Akola).
Maintained excellent customer satisfaction rate with virtually zero comebacks.
To ensure efficient functioning of the Cabs, provide direction to the Partners and ensure targets are met and compliance adhered.
Sourcing new leads/cabs.
Managing Partner relations by explaining and guiding them to generate profitable business from the market.
Cross-promotional Marketing tie ups with Restaurants, Hotels, and Corporate tie-ups.

Swapnil Umak