Message

Suryansh Sagar Pedhagovindu

Seeking a position where my skills and potential for career advancement will contribute to the efficiency and profitability of the organization ensuring personal and professional growth simultaneously.

Key Skills

Time Management
Quality Assurance
Team Building
Machine Learning

Professional Experience

Aug 2020
Mar 2021
Customer Service Executive
Amazon Hyderabad, IN
  • Assessed customer service trends and evaluated complaints to help the customer with the best resolution and to determine areas in need of enhancement and align teams to better meet customer demands.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls, chats and emails.
  • Addressed on average 100 - 150 inbound customer calls daily.

Education

May 2014
Apr 2019
Engineering in Mahaveer Institute of Science and Technology
JNTUH

Certifications

Quality Acer
Amazon
Best Fuzzy ( best feedbacks from customers)
Amazon

Hobbies & Interests

  • Painting
  • Trekking
  • Poetry Writing
  • Movies and music

Languages

Telugu
(Native)
English
(Fluent)
Hindi
(Fluent)

Career Aspiration

My number one goal is to do the best job I can. Having said that, if down the line there’s an opportunity for advancement and I’ve proven that I have not only the skills and experience needed to take on this next level of responsibility, then of course I would be interested.

Get in touch with Suryansh Sagar