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Suprakash Debnath

Presently holding the post of Territory Service Manager at Area Office Guwahati, Assam. Having rich work experience of 5 years in this profile. Basics responsibilities of my current job role are to ensure Customer satisfaction & Customer retention, Managing workshop operations, Dealer and Dealer manpower management, providing technical support and training to dealer employees, controlling warranty claims, handling Service promotion activities and Designing various incentive schemes and many more.

Key Skills

Internal Combustion Engines
Thermodynamics
CATIA (CAD)
SolidWorks (CAD)
Mechanical Engineering
Communication Skills

Professional Experience

Sep 2021
Present
Territory Service Manager
Hero Motocorp Ltd Guwahati, IN
Largest 2-wheeler manufacturing company in the world
Having 2 years of rich work experience at HMCL.
Jun 2018
Sep 2021
Territory Service Manager
Maruti Suzuki India Ltd. Agra, IN
MSIL is a subsidiary of the Japanese automotive manufacturer Suzuki. Founded in 1981 having market share of 53% in passenger cars.
Having experience of handling customer complaints, managing workshop operations, interaction with Dealer CEO's, taking warranty decisions, giving technical support, planning service promotional activities and incentive schemes, handling breakdowns of customer vehicles, attending customer calls and many more.

Education

May 2014
Jun 2018
B.Tech in Mechanical Engineering in National Institute of technology agartala
National Institute of Technology, Agartala
Dec 2011
Jan 2014
Higher Secondary Certificate in Umakanta Academy
TRIPURA BOARD OF SECONDARY EDUCATION
Dec 2007
Jan 2012
Madhyamik Certificate in Khowai Govt Class XII school
TRIPURA BOARD OF SECONDARY EDUCATION

Achievements

2018
Academic Achievements: Scored 9.43 CGPA in B. TECH
Scored 9.43 CGPA In total 8 semesters during my B. TECH degree.
2018
Secured rank 64th (State) in JEE MAINS 2014
Secured rank 64th (State) in All India JEE MAINS 2014 Examination.
2014
Secured rank 49th in TBJEE in PCM
Secured rank 49th in State Joint Entrance Examination in Physics, Chemistry, Mathematics section. 

Languages

Hindi
(Native)
Bengali
(Native)
English
(Native)

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