Determined and responsible Store Manager with more than 7 years of success boosting efficiency and streamlining procedures in Retail Industry. Skillfully control shrinkage, oversee inventory and lead financial operations for Retail companies. Skilled in bringing creative approaches to meeting customer needs and business targets. Dedicated to keeping business operations sustainable and agile in dynamic markets.

Key Skills

Team Leadership and Coaching
Relationships Building and Management
Managing Sales Productivity
Merchandising
Excellent Communication Skills

Professional Experience

Sep 2016
Present
Store Manager
Ritika Private Ltd (Ritu Kumar) New Delhi, IN
Ritu Kumar is a respected designer-wear brand. Since 1969, it has developed a unique style, reflecting the ancient traditions of Indian craftsmanship.
•Recruiting, training and managing staff to enforce store values & fuel company growth.
•Executing monthly staff performance evaluation to make necessary improvement.
•Organizing highly effective marketing campaign such as involvement in the community, exhibitions at major fashion events.
•Effectively perform the multitude of tasks such as sales floor planning as well as back of house management and daily targets.
•Analyse store sales reports to determine the needs of the business and set business strategies.
•Track, monitor and communicate business results
•Seek out new ways to increase business
•Support the development of associate's sales techniques to maximize sales
•Possess knowledge of the merchandise
•Maintain a consistent awareness of the competition
•Monitor inventory to control shrinkage, ticketing, sensors, and proper/organized storage.
•Support and promote the Point-of-Sale process in all areas of register procedure, protocol and policies
Sep 2014
Aug 2016
Senior Fashion Consultant
Kazo New Delhi, IN
KAZO is a young international brand that amalgamates international trends and fashion.
  • Provided customer service and resolution of client issues.
  • Assisted buyer with purchasing of merchandise and supplies
  • Led entire client shopping experience, putting together ensembles and providing stylist tip the were personalised.
  • Drove brand awareness by organising display setups and assisting in merchandising.
  • Accepted and processed customer payments.
  • Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes and accessories.
Mar 2013
Feb 2014
Fashion Consultant
Promod India Private Ltd New Delhi, IN
Promod was created in 1975 as a French family boutique dedicated to women's ready-to-wear and original accessories.
  • Gave personalized attention and provided advanced knowledge of products,
  • Worked with each client to define his or her individual style for an enhanced
  • Did the daily, weekly paperwork, banking, inventory and cashier customer
  • Created window and wall displays, developed visual marketing skills and strategies

Education

Jun 2009
May 2012
Bachelor of Arts ( Marketing & Retail Management) in College of Vocational Studies
Delhi University
Apr 2008
Mar 2009
12th (Commerce) in Rao Man Singh Senior Secondary School
C.B.S.E.
Apr 2007
Mar 2008
10th in Rao Man Singh Senior Secondary School
C.B.S.E.

Hobbies & Interests

  • Gardening
  • Cooking New Dishes

Languages

English
(Fluent)
Hindi
(Native)

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