Message

Sumitkumar Jaiswal

I am highly motivated individual who is eager to learn new things and Ability to produce best result in pressure situation. And wants to use my skills in the best possible way for achieving the company’s goals

Key Skills

Leadership and Teamwork
Professional and friendly
Ability to Multitask
Critical thinking and problem solving
Fast Learner
Process Optimisation

Professional Experience

Jun 2016
Present
Specialist
AXA Business Service Bangalore Urban, IN
 
  • Query Handler
  • Trained new employees in procedures and policies in order to maximise team performance.
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • IT SPOC
  • Transport SPOC
  • Helped others to solve complex cases in less time
  • No DPA error
Jan 2015
Feb 2016
Associate
Aditya Birla Group Bangalore Urban, IN
 
  • Identified needs of customers promptly and efficiently.
  • Retained customer
  • Promoted to Happy Calling team
  • Designed and developed training programme for new hires.

Education

Aug 2008
Jul 2013
Bachelor of Engineering in
Nagpur University
Jun 2007
Jul 2008
HSC in
Amravati Board

Hobbies & Interests

  • Watching movies
  • Playing Videos Games
  • Listening to songs

Languages

English
(Fluent)

Get in touch with Sumitkumar