PRIMARY RESPONSIBILITIES:
- Understands and assists with enhancing IT customer communication and collaboration migrations in accordance with agreed upon service agreements.
- Designs, plans and performs Microsoft Exchange and Office 365 migrations.
- Proven design, planning and implementation experience with Microsoft Exchange 2010/2013 and Active Directory
- Design, planning and implementation experience with Windows Server technologies
- Experience in other messaging solutions such as anti-virus/anti-spam appliances and or applications, archiving solutions, mobility solutions or real-time collaboration solutions a plus
- Responsible for leadership and delivery of project based assignments that encompass system architecture, proof-of-concept and deployment services
- Perform system reviews of client telephony environments and prepare findings documents outlining short and long-term strategies
- Facilitate and lead client configuration planning meetings and articulate pros & cons of design/architecture decision across a wide spectrum of factors - e.g. latency, storage, startup/shutdown
- Strong customer relationship skills and willingness to lead customers through successful challenging projects which includes estimating, scoping, and writing effective statements of work that clearly set expectations and limit risk.
- Establish reputation as subject matter expert in assigned technology area.
- Handle all the RFP within M365 Tower.