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Sumit Gupta

Experienced in adhering to branding standards and design guidelines with consistent approach and strong attention to detail. Knowledgeable about handling both small and large modifications in self-directed manner. Enthusiastic, goal-oriented and industrious.

Key Skills

Microsoft Office
Java
MySQL and SQL
Business Process Management
Good knowledge of Windows/ Android/ iOS

Professional Experience

Aug 2020
Mar 2021
Customer Service Executive
Amazon Development Center Jaipur, IN
Reviewed account and service histories to identify trends and issues.

Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Educated customers on special pricing opportunities and company offerings.

Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Sep 2019
Aug 2020
Tutor
PT Home Tuitions Jaipur, IN
Taught students how to study, take notes and complete test questions.

Reinforced classroom learning with additional discussion and specially prepared problems.

Attended to students in classroom, study area and home environments to maximize support.

Education

Jun 2019
Jun 2022
Bachelor's in Computer Applications in Poddar International College
Mar 2015
May 2019
High School in Jayshree Periwal High School

Languages

English
(Fluent)
Hindi
(Native)

Get in touch with Sumit