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Sukhdev Nanda

Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction.Dedicated to identifying customer needs and delivering effective solutions to all problems. 

Key Skills

Multitasking skills
Excellent Communication Skills
Action-oriented

Professional Experience

Apr 2021
Present
Senior Customer Service Representative
Ienergizer Noida, IN
  • Maintained up to date knowledge of products and services. 
  • Handled customer calls and responded to queries about services.
  • Worked to address all customer concerns in a timely and effective manner. 
  • Handled large volume of calls on a day to day basis with a sense of calm and good work ethic. 
  • Worked to understand the needs of each customer.
Jan 2018
Sep 2018
Customer Service Executive
Aegis Noida, IN
  • Worked to address all customer concerns in a timely and effective manner. 
  • Worked to understand the needs of each customer.

Education

May 2012
May 2017
Bachelor of science in Agra University
Agra university

Certifications

2021
Customer Service quality
Supervisor

Achievements

2021
Increased customer satisfaction
Increased customer satisfaction by providing them best possible solution of their queries.

Quote

Be persistent.

Hobbies & Interests

  • Cricket

Languages

English
(Fluent)
HINDI
(Native)

Career Aspiration

I see myself learning new skills that will benefit the company and help me achieve my career goals. I am eager to experience new challenges and excited to put my skills to good use.

Get in touch with Sukhdev