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Sufiyan Sheikhani

Professional and dynamic Customer Executive driven to exceed performance goals. Extensive background in customer service with proven abilities to build rapport quickly and cultivate long term relationships to support strategic sales growth.

Key Skills

Microsoft Office
Customer Service
Time Management

Professional Experience

Jun 2020
Present
Advisor
Techmahindra Mumbai, IN
Addressed on average 60 inbound customer calls daily


Achieved and consistently exceeded revenue quota through product and service promotion during routine calls
Jun 2018
Jun 2019
Sr CSE
Teleperformance Mumbai, IN
Assessed customer service trends and evaluated complaints to determine areas in need of enhancement and align teams to better meet customer demands
Feb 2017
May 2018
Sales Supervisor
Food world Mumbai, IN
Educated customer about promotions to enhance sales
Mar 2016
Feb 2020
Sr.CSR
Globalite Mumbai, IN
Handled calls to address customer inquiries and concern

Education

Dec 2014
Apr 2018
Bachelor's of Business Management in Burhani
Mumbai University

Hobbies & Interests

  • Reading
  • Swimming

Languages

English
(Fluent)
Hindi
(Fluent)

Get in touch with Sufiyan