Message

Subham Dutta

Looking for an opportunity to work with an organisation where I can use my skillsets and knowledge to contribute positively to the organisation's growth and set a standard in the role I work.

Key Skills

Teamwork
Decision Making
Problem solving
Time Management
Quick learner
Relationship building
Ability to adapt
Ability to multi-task
Forward-thinking mindset

Professional Experience

Jul 2021
Feb 2022
Virtual Customer Support Associate
Amazon Development Centre India Kolkata, IN
  • Communicating with the customers through inbound/outbound calls, emails and chats regarding presales and post-sales query.
  • Solving customers' problem quickly in real time and taking follow-ups for assurance.
  • Working as a team under Team manager.
  • Providing technical support for Kindle devices and Prime Video troubleshooting.
  • Creating positive relationship with customers.
Mar 2021
Mar 2021
Data Entry Assistant
Darjeeling Organic Tea Estate Private Limited Kolkata, IN
Darjeeling Organic Tea Estates Private Limited, incorporated on 13 January, 2009, is a leader in producing darjeeling biodynamic organic tea.
  • Preparing KRA sheets.
  • Maintaining salary record of the employees in Ms Excel.
  • Performing day-to-day data entry tasks in the office.

Education

Jul 2015
Dec 2018
B.Tech (Civil Engineering) in Omdayal Group of Institutions for Engineering
Maulana Abul Kalam Azad University of Technology
Apr 2012
Mar 2013
10+2 (Science with Maths) in St. Thomas High School
CISCE (New Delhi)

Certifications

2022
MS Excel
National Skill Development Corporation
2018
Adobe AutoCAD 2D
Aptech

Hobbies & Interests

  • Cricket
  • Music
  • Traveling
  • Football
  • Fitness

Languages

English
(Fluent)
Hindi
(Fluent)
Bengali
(Native)

Get in touch with Subham