SREESHMA EP

Responsible for customer service, greeting customers, answering phones, sending emails and faxes to loan officers and agents, and tending to their needs.Responsible for opening new files, ordering title, clearing titles, writing binders, and other processing work to close files.Responsible for coordinating with loan officers, agents, customers and anyone else involved in the files to make sure closing happens.Responsible for collecting sensitive information (SSN, current contact information, bank account and routing information) from customers to ensure that all parties have correct information.Responsible for satisfying the underwriters conditions.Responsible for scheduling closings with all parties.

 
evaluate and validate the loan 
documents in behalf of mortgage 
organization.
➢ Worked in Loss Mitigation and Tax line 
Verification Team. Reviewed and 
verified borrower’s income, credit 
reports, employment histories and bank 
statements to calculate income and 
expenses.
➢ Thorough in gathering borrower 
information related to Property tax 
➢ Always taken a responsible position in 
the team by helping my colleagues to
understand and their solving queries to
perform the job better with good
quality.
➢ Worked in both day & night