May 2022
Present
Senior Officer
Fincare small finance bank
Bangalore Urban, IN
- Provide support to loan officer and underwriter teams by ensuring the timely, judicious and accurate processing of mortgages. Review and verify borrowers income, credit reports, employment histories, property appraisals and title insurance information to prepare loan applications for underwriting submittal. Ensure compliance with company policies, underwriting guidelines and lending-program requirements.
- Achievement Highlights:
- Regarded as one of the companys most productive loan processors, handling an average of 50 files monthly.
- Outperformed company average in achieving loan-processing turn-around time of 12 days or less (compared to typical 15 to 20 days).
- Provided expedient service cited as key to consistently high customer satisfaction and a 10% increase in referrals in 2022.
- Ensured all files were complete prior to underwriting hand-off and coordinated effectively with title companies to ensure smooth closings.
- Processed challenging loan applications (e.g., first-time borrowers, self-employed applicants and borrowers with problematic credit histories).
- Achievement Highlights: