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Sreenivas Koppula

➢ Sr. Technical Specialist with more than 13 years' experience managing numerous complicated projects, as well as Operations Management, Client Service Management, Quality Assurance, and training.➢ An authority on consulting, project management, quality management, and essential operations solutions.➢ Strong domain knowledge in the areas of Mapping, Training, Policy, Quality, and all other procedures in Mapping for two separate clients.➢ Skilled at managing, inspiring, and leading teams of new hire recruits to successfully complete their transition from training to the production floor.➢ Collaborated with multiple internal departments, including Operations, Quality Control, and Engineering, to improve training, quality, and process flow.➢ A diligent professional with a proactive mindset who is self-driven, able to think creatively and beyond the box, and who can produce fresh design concepts.

Key Skills

Process analysis
Big Picture Thinking
Communication skills
Problem-solving
Critical Thinking
Time Management
Negotiation Strategy
Adaptability

Professional Experience

Sep 2016
Present
Business Analyst/Sr. Technical Specialist
RMSI India pvt. Ltd Hyderabad, IN
- As a Business Analyst, I assist the specifications of numerous navigation initiatives for Apple Maps.

- Assuming the role of Sr. Technical specialist you will oversee a group of Apple Maps analysts, team leads, and SMEs.

- Through weekly and monthly meetings, coordinating with the stakeholders at all levels. POC responsible for all communications with Client and Policy specialists.

- Programme management tasks include project planning, project creation, project budgeting, change management, and updating via a centralised portal called Connect me, Confluence & PM by adhering to the Agile (Scrum & Kanban) and using scaled method for cross functional teams.

- Interact with stakeholders as the point of contact from the operations.

- Keep track of systemic issues and report them to stakeholders or product owners so they may be fixed and the issue is no longer a show-stopper.

- Daily chores incorporate project management strategies like Scrum stand up meetings and Kanban.

- Competent in tools such as RedOrbit, QGIS, and manual tool testing

Apr 2010
Aug 2016
Sr. Analyst
Global Logic Hyderabad, IN
  
  Started working as a GIS representative for a new project called Ground Truth (Google Maps) proposed additional tool-related advice, like introducing hotkeys. I collaborated with a policy specialist to introduce fresh materials like Heat Maps and Samples.

 Created a team and started the Disputes task to work on the problems between the QC and production teams. consistently went above and beyond what was expected of them for the primary task.

Education

Mar 2005
Mar 2008
MCA in Jagan's College
S.V. University

Certifications

2021
IASSC Certified Black Belt-ICBB
PeopleCert

Achievements

2019
I Innovate @ RMSI
Awarded best innovation in the category of quality enhancement.

Idea for tool enhancement to improve effectiveness while also increasing efficiency and requiring less effort.

Hobbies & Interests

  • Playing Cricket
  • Reading Articles

Languages

English
(Fluent)
Hindi
(Fluent)
Telugu
(Native)

Get in touch with Sreenivas