May 2014
Present
Senior Operations Analyst
First Advantage Global Operating Center Pvt Ltd
Bangalore Urban, IN
• First Advantage is a Sub domain Company of ‘Symphony Technologies’.
• Conducting Background Verification for new hires for Multinational Companies across globe is
the nature of this business.
- I was a part of the Operations - Case Initiation Team, used to initiate the checks based on the Client's Requirement.
- I used to do the First Level quality check when ever the Team needed as per Buisness Requirement.
- I was later moved to the Automation Process to Simplify and Automate the complete Background Screening process.
- Closely worked with the Development Team to help them Automate the Process and share the Operations Requirement.
Jun 2013
May 2014
Senior Marketing Associate
Happy Holidays Tours and Travels
Bangalore Urban, IN
Happy Holidays is one of the private firm organizing Tours and Travels for colleges, Schools and also Corporate Tours.
- I used to visit schools and colleges and get the Tours arranged.
- I was a part of a Team to handle Top Schools in Bangalore.
Nov 2011
Jun 2013
Senior Customer Service Representative
AEGIS BPO Services
Bangalore Urban, IN
- I used to handle the customer service calls and also the sales calls for Flight Ticket Reservation/ Cancellation/ Modification.
- Used to handle the supervisor calls when required.
Jun 2010
Jul 2011
Customer Service Executive
Sparsh BPO Services Pvt Ltd
Bangalore Urban, IN
Sparsh BPO Services Pvt Ltd, now known as SERCO International.
- I was a part of customer service provider for one of our Top Client (BSNL) serving the Kerala and Karnataka Region.
- I used to train the new joinees as per the requirement.
Education
Jun 2014
May 2017
Bachelor of Commerce in NEFTU
North East Frontier Technical University
Mar 2012
May 2014
Commerce in RIOS
Rural Institute of Open Schooling
Quote
“It's not what you achieve, it's what you overcome. That's what defines your career."
Hobbies & Interests
-
Badminton
-
Photography
-
Travelling
-
Biking
Languages
English
(Fluent)
Kannada
(Fluent)
Malayalam
(Native)
Tamil
(Native)
Hindi
(Basic)
Career Aspiration
To secure a position in the organization that offers opportunity for my career
development and the same time serve the organization to the best of my
capabilities.