Customer service representative with 5+ years of experience and team leader in telephone customer service, and customer care and sales . Familiar with Intercom,and several other customer service software solutions. Very organized and meticulous with organizing customer interaction logs. Handled up to 100 calls daily, with duties including helping customers sign up and retrieving customer data.

Key Skills

Call Management
Microsoft Excel
Escalations

Professional Experience

Oct 2018
Present
Customer service Executive
Hdfc ergo Mumbai, IN
Sales
Worked as a customer service executive for more than 3years

Education

Mar 2009
Apr 2014
Bsc in Rj college
Mumbai

Hobbies & Interests

  • Playing Cricket
  • Reading Books

Languages

Hindi
(Native)
Marathi
(Basic)
English
(Fluent)

Career Aspiration

As I have a experience of more tha 5years looking forward for a company will good environment so that i can grow and earn well in the upcoming years.

Get in touch with Sonu