Sonali Raj

Customer Service Executive: Secunderabad, India

Increase customer loyalty with proactive review and enhancement of internal processes to align with dynamic market conditions and integrate new strategies. Forward-thinking in enhancing training and mentoring programs to keep team agile and responsive to changing needs. Forward-thinking and analytical with industry-leading, multifaceted approach.

Key Skills

Customer Relationship Management

Time Management

Microsoft power point

Computer skills

Internship

Jul 2020

Feb 2021

Marketing Manager

Incredible India Secunderabad, IN

It is real estate company located in west marredpally Secunderabad

Addressed on average [Number] inbound customer calls daily

Project Details

Jul 2020

Feb 2021

Marketing Manager

Plots sale

It is really a tough task to convince people to invest amount on the plots which company sales. But also it is quite interesting to interact with different people

Education

Jun 2018

Mar 2020

Btech in Keyes high school

Gurunanak institute of technology

Jun 2017

Mar 2018

Inter in Narayana junior college

Telangana board

Jun 2009

Apr 2016

10th in Keyes high school

Telangana board

Certifications

2014

Elocution

Bharat petroleum

Achievements

2020

Motherhood

Actually this wouldn't be my lasting achievement. Ive many goals to achieve in my life. But as of now motherhood.. for 9 months a live baby was growing in my womb and I carried that baby with utmost care and affection. When those 9 months are over, that baby came into this world through my womb. After giving birth Ive forgotten all the pain I've gone through. That is really a magical feeling. Only a mother can understand my achievement.

Quote

Learn from everyone, follow no one!__sandeep maheshwari Wear your failures as badge of honour!
Bill gates

Hobbies & Interests

Music
Planting Trees
Writing & Reading

Languages

Telugu

(Native)

Hindi

(Basic)

English

(Fluent)

Career Aspiration

I am certain that the coming 3 years will be productive for me. Working in an esteemed organization with a positive work environment can be rewarding. I can picture myself growing to the position I am working on. I feel the values of this organization can be advantageous to my career.