Message

Skmd Faizan

Increase customer loyalty with proactive review and enhancement of internal processes to align with dynamic market conditions and integrate new strategies. Forward-thinking in enhancing training and mentoring programs to keep team agile and responsive to changing needs. Forward-thinking and analytical with industry-leading, multifaceted approach.

Key Skills

Answering customer questions
Technical Support
Telemarketing excutive
Customer Analysis

Professional Experience

Apr 2021
Dec 2021
Telemarketing Representative
Codesk future group Kolkata, IN
Achieved and consistently exceeded revenue quota through product and service promotion during routine calls
Assessed customer service trends and evaluated complaints to determine areas in need of enhancement and align teams to better meet customer demands

Education

Dec 2020
Sep 2022
Secondary in National opening school

Quote

"You are never too old to set another goal or to dream a new dream."

S lewis

Hobbies & Interests

  • Photography
  • Playing football
  • Surfing On Internet
  • Aquascaper

Languages

English
(Fluent)
Bengali
(Fluent)
Urdu
(Fluent)

Career Aspiration

My ultimate goal for the next three years is to master my position and advance into a my feild within my department. I was drawn to the personalized training approach on the company outlines on its website, and I truly believe this approach to training will allow me to learn new skills and growth.

Get in touch with Skmd