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SEKH ASIF

Experienced Senior Assistant with 3 years in Logistics Management, BPO international non-voice process, and Email Marketing. Proven track record of effectively managing logistics operations, handling various back-office tasks in a BPO setting, and implementing successful email marketing campaigns. Strong attention to detail, excellent organizational skills, and a strategic mindset to drive positive results. Skilled in utilizing technology, optimizing processes, and delivering exceptional support to enhance business operations.

Key Skills

Logistics Management
BPO ( international non voice process)
Email Marketing

Professional Experience

Nov 2023
Mar 2024
CUSTOMER SERVICE EXECUTIVE
LCN INSURANCE Howrah, IN
LCN Insurance provides personalized insurance solutions for individuals and businesses, offering coverage for auto, home, life, and commercial needs.

  • Handled incoming calls and emails from customers, brokers, and other stakeholders, providing information and assistance as needed
  • Collaborated with internal teams such as underwriting, claims, and sales to ensure seamless customer experience in US dialling.
Apr 2021
Nov 2023
Senior assistant
AMAZON.IN Howrah, IN
AMAZON CCU1 is an e-commerce platform offering a wide range of products including electronics, home goods, fashion, and more with fast delivery services.
  • Managed a team of 10 associates in the warehouse, overseeing daily operations and ensuring efficient flow of goods
  • Utilized advanced logistics management skills to optimize inventory levels, reduce costs, and improve overall efficiency in the supply chain
  • Implemented processes to track and monitor product shipments, ensuring timely delivery to customers and minimizing delays

Education

Feb 2018
May 2021
CBSE BOARD in Vinay nagar sr,sec, school
Delhi University

Hobbies & Interests

  • Cooking
  • Painting
  • Reading Books

Languages

English hindi bengali
(Native)

Get in touch with SEKH